Seeking a Customer Service Representative to support ecommerce sales, Elite program, and retail stores. The role involves assisting customers via phone, email, chat, mail, and social media, ensuring a friendly, professional experience. Tasks include resolving issues, monitoring orders and returns, processing credits and exchanges, managing membership accounts, and collaborating with store managers. Must troubleshoot technical issues, provide feedback, and utilize customer service tools effectively. Requirements include high school diploma (preferred) and prior customer service experience in a high-volume environment. Schedule includes 1st/2nd shifts with weekend availability. Pay ranges from $17 to $20/hour. The company values a safe, inclusive workplace and provides equal employment opportunities. Reasonable accommodations are available for applicants with disabilities.