Adoption, Business Development, Coaching, Communication Skills, Customer Acquisition, Data Entry, Frequently Asked Questions (FAQ), Leadership, Manufacturing, Mentoring, Microsoft Dynamics, Microsoft Product Family, Onboarding, Process Improvement, Standard Operating Procedures (SOP), Training/Teaching
We're hiring an onsite Microsoft Dynamics & Microsoft Copilot Trainer to lead internal enablement and user adoption across the organization. You'll be the resident expert for these tools-training, coaching, and supporting employees so they can work faster, smarter, and more consistently. You'll partner with the IT team during upgrades and rollouts, but your primary focus is hands-on training and day-to-day guidance for end users.
Years of experience are less important than current Dynamics knowledge, strong communication, and proven ability to teach and mentor teammates.
Key Responsibilities
- Deliver role-based training for Microsoft Dynamics and Microsoft Copilot across teams including Business Development, Manufacturing, Service, Quality, Administration, and more
- Create and maintain training materials: job aids, quick guides, SOPs, short videos, FAQs, and onboarding content
- Run live trainings (small groups and 1:1), office hours, refresher sessions, and new-hire onboarding modules
- Partner with IT on upgrades and feature releases: translate changes into clear user instructions and adoption plans
- Help users maximize workflows in Dynamics (data entry standards, process steps, reporting/visibility, handoffs) and leverage Copilot for productivity
- Gather feedback from departments, identify skill gaps, and recommend process/training improvements
- Track training participation and adoption; provide simple progress updates to leadership
- Promote best practices around data quality, consistent usage, and security awareness
M
Motive Workforce Solutions