Cisco Network Systems, DWDM (Dense Wavelength Division Multiplexing), Documentation, Groundskeeping, Hardware Installation, Identify Issues, Network Administration/Management, Network Configuration Management, Network Operations Center, Network Support, On Site Support, Optical Networking, Remote Team Management, Software Patches, Telecommunications, Test Tools, Testing, Willing to Travel
Job Title: DWDM / Optical Network Field Technician (Smart Hands, Fiber & Physical Layer Support)
Location: Atlanta, Georgia
Duration: 6 Months (Possible Extension)
Start Date: Immediate / ASAP
Positions: Multiple (10 15 Technicians)
Job Summary: We are seeking experienced DWDM / Optical Network Field Technicians to support a major transport network upgrade project transitioning from 100G to 400G infrastructure. The role involves providing on-site field support, maintenance, fiber handling, and physical layer troubleshooting for DWDM transport networks. Technicians will work closely with remote backend engineering teams that will handle configurations while providing hands-on field support across the Atlanta metro area.
Key Responsibilities:
" Support maintenance activities for DWDM optical transport network infrastructure.
" Assist in network upgrade operations from 100G to 400G transport systems.
" Provide on-site smart hands support for DWDM equipment and related infrastructure.
" Perform hardware installation, replacement, rack & stack, and cabling activities.
" Conduct fiber optic cleaning, inspection, and scoping using fiber inspection tools.
" Verify fiber connectivity, patching, and proper fiber routing.
" Perform physical verification and hardware checks on optical transport equipment.
" Assist remote NOC / backend configuration teams during maintenance and troubleshooting activities.
" Perform device health checks, alarm verification, and basic troubleshooting.
" Support patch panels, telecom racks, and physical network infrastructure.
" Identify and resolve fiber contamination and connectivity issues.
" Maintain proper documentation of field activities and provide status updates.
Required Skills:
" Hands-on experience with DWDM optical transport networks.
" Strong understanding of optical networking concepts including 100G/400G transport.
" Experience supporting telecom or service provider network environments.
" Experience with fiber optic cleaning, inspection, testing, and scoping tools.
" Knowledge of telecom rack infrastructure, patch panels, and fiber cabling.
" Ability to provide smart hands support and coordinate with remote engineering teams.
" Experience in telecom field operations, optical network maintenance, or data center environments.
Preferred Qualifications:
" DWDM vendor certifications such as Ciena, Nokia, Cisco, or Infinera.
" Fiber certifications such as FOA / CFOT or equivalent.
" Prior experience supporting transport network upgrades or telecom infrastructure deployments.
" Experience working with optical transport systems and DWDM platforms.
Work Environment:
" Field-based role supporting telecom infrastructure across Atlanta, GA.
" Technicians will work closely with remote engineering and configuration teams.
" No travel outside Atlanta required at this stage.