Duck Creek Business Architect

Cognizant Technology Solutions Corp

Charlotte, NC

JOB DETAILS
SKILLS
Architectural Services, Artificial Intelligence (AI), Auto Insurance, Automation, Backlog Prioritization, Best Practices, Bridge Building, Business Architecture, Business Operations, Consulting, Continuous Improvement, Cookies, Customer Relationship Management (CRM), Distributed Applications, Distributed Computing, Documentation, English Language, Industry Standards, Insurance Certifications, Latin Language, Life Insurance, Maintain Compliance, Microservices, Performance Analysis, Performance Reviews, Power Amplifier, Problem Solving Skills, Process Engineering, Process Improvement, Production Control, Quality Assurance, Regulatory Requirements, Stock Purchase Plans, Team Player, Usage Analysis, User Interface/Experience (UI/UX), Validation Testing, Vision Plan, Worker's Compensation
LOCATION
Charlotte, NC
POSTED
30+ days ago

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Duck Creek Business Architect

00068370681

  • Date published Apr 22 2026
  • Location Charlotte / United States
  • Job category Technology & Engineering
  • Work model Hybrid

Role: Duck Creek Business Architect

Key Responsibilities

  • Lead design and delivery of Duck Creek BA solutions aligned to business outcomes and operational efficiency.
  • Act as a consulting partner to customers, translating business needs into scalable Duck Creek solutions.
  • Own customer relationship management, including senior stakeholder and architect interactions.
  • Drive Product Owner coordination, backlog grooming, prioritization, and cross-team dependency management.
  • Lead multi-vendor coordination across Cognizant, customer teams, and third-party vendors.
  • Design and integrate Duck Creek solutions within microservices-based architectures, ensuring scalability, resilience, and performance.
  • Oversee integration of Duck Creek with upstream/downstream systems and enterprise platforms.
  • Provide architectural guidance on Duck Creek best practices and complex solution design.
  • Partner with business, engineering, QA, and vendors to resolve complex functional challenges.
  • Own solution documentation and design artifacts specifications.
  • Ensure quality through testing oversight, validation, and performance reviews.
  • Monitor production performance and drive continuous improvements.
  • Ensure compliance with industry standards and regulatory requirements.
  • Identify automation opportunities and process efficiencies.
  • Support roadmap planning, modernization initiatives, and strategic delivery decisions.
  • Drive continuous improvement in solution design and end-user experience.

Qualifications

  • Strong hands-on experience in Duck Creek BA with proven delivery success.
  • Deep domain expertise in Commercial Insurance, specifically Auto, General Liability, Property, and Workers Compensation.
  • Experience working with microservices-architected applications and distributed systems.
  • Proven ability to engage customers, architects, Product Owners, and vendors on complex problems.
  • Strong problem-solving, communication, and stakeholder management skills.
  • Proactive, outcome-driven mindset with a consulting orientation.

Bachelors degree required; Duck Creek and/or insurance certifications preferred.

Work model

We strive to provide flexibility wherever possible. Based on this roles business requirements, this is a hybrid(3 days a week onsite) position at Charlotte NC open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project youre engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Work Authorization:

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

Salary and Other Compensation:

The annual salary for this position is depending on experience and other qualifications of the successful candidate.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

  • Cognizant is a global community with more than 300,000 associates around the world.
  • We dont just dream of a better way we make it happen.
  • We take care of our people, clients, company, communities and climate by doing whats right.
  • We foster an innovative environment where you can build the career path thats right for you.

About us:

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organizations unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com for roles based in the Americas or CareersIndia2@cognizant.com for roles based in India.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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About the Company

C

Cognizant Technology Solutions Corp

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world.

We're driven by a passion to help our clients build stronger, more agile and more innovative businesses.

Cognizant enables global enterprises to address a dual mandate: to make their current operations as efficient and cost-effective as possible and to invest in innovation to unleash new potential across their organizations.

What makes Cognizant unique is our ability to help clients meet both challenges. We help them enhance productivity by ensuring that vital business functions work faster, cheaper and better. And, our ability to conceptualize, architect and implement new and expanded capabilities allows clients to transform legacy models to take their business to the next level.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
1994
WEBSITE
https://www.cognizant.com