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Dual Sales Manager

Homewood Suites & Tru Colorado Springs Airport

Colorado Springs, CO

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JOB DETAILS
SKILLS
Catering Services, Communication Skills, Competitive Research, Contract Requirements, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Satisfaction, Detail Oriented, Develop and Maintain Customers, Direct Mail, Establish Priorities, Event Management, Hospitality Revenue, Market Trend Analysis, Marketing, Marketing Campaign, Microsoft Office, Negotiation Skills, Operational Strategy, Organizational Skills, Problem Solving Skills, Promotional Programs, Reporting Skills, Revenue Growth, Sales, Sales Management, Sales Strategy, Social Media, Team Player, Training/Teaching
LOCATION
Colorado Springs, CO
POSTED
12 days ago
Benefits:
  • Employee discounts
  • Paid time off
  • Training & development

Job Summary: The Dual Sales Manager is responsible for increasing hotel revenues by soliciting catering and/or group business and ensuring the hotel fulfills all contracted obligations. This role manages client relationships, coordinates catering and/or group events, and collaborates with the sales team to maximize catering and/or group sales and guest satisfaction.


Essential Functions and Duties:
  • Provide professional and courteous service at all times.
  • Make selective solicitation calls to potential clients.
  • Attends trade shows applicable to the position.
  • Follow up on leads through phone calls, correspondence, or personal visits.
  • Develop and implement innovative sales and marketing techniques.
  • Maintain an organized filing system for accounts and prepare required reports.
  • Build and maintain relationships with clients, on site contacts, and meeting planners to foster additional business.
  • Oversee events to ensure successful execution and client satisfaction.
  • Maintain good rapport with local civic groups and associations to generate business.
  • Develop and implement focused action plans to drive sales.
  • Attend weekly sales and staff meetings.
  • Design and execute marketing promotions and campaigns, including direct mail, social media, and ads
  • Meet or exceed established monthly, quarterly, and annual sales goals and profit margins.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.


Required Experience, Education, and Skills:
  • Minimum of 2 years of progressively responsibly management experience preferred.
  • Proven experience in catering or group room sales or a similar role, with a strong focus on client relationship management.
  • Knowledge of sales strategies and/or catering operations, including event planning and execution.
  • Excellent communication and negotiation skills, with the ability to build and maintain strong client relationships.
  • Strong organizational skills, with the ability to manage multiple events and prioritize tasks effectively.
  • Proficiency in using CRM systems and Microsoft Office for reporting and account management.
  • Ability to analyze market trends and competitor activity to inform sales strategies.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
Work Environment:
  • Primarily indoor office work with occasional travel for client meetings and events.
  • Frequent interaction with clients, staff, and vendors, requiring flexibility in communication and scheduling.
  • Must be available to work the occasional evenings, weekends, and holidays to accommodate event schedules and client needs.
Other Duties: 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.


About the Company

H

Homewood Suites & Tru Colorado Springs Airport

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