The Dual Rate Supervisor supervises the operations of several table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching. Games needed for Dealing (Blackjack, Roulette, Craps/Dice, Baccarat, and/or Pai Gow)
Come join our team at the fun place to play- Harrah's! We're looking for friendly and energetic team members who will entertain our guests in more than 2,500 rooms and suites, 86,000 square feet of casino space and seven outstanding restaurants. The excitement of Carnival Court coupled with the American spirit of Toby Keith's I Love This Bar and Grill provides a familiar atmosphere for you to start your career.
ADDITIONAL REQUIREMENTS
Must be able to respond calmly in a demanding environment, multiple tasks to be managed under time constraint
Must possess good manual dexterity for quick and accurate handling of chips, cards, and money
Must have excellent vision (including peripheral) to protect the games
Must be able to tolerate secondhand smoke, high noise levels, bright lights and dust
Must be able to bend, reach, kneel, twist and grip items
Must be able to walk and be on foot for extended periods of time
Must be able to manage a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner
Operating Supervise and Dealing several table games on an assigned shift
Working knowledge of all (multiple) table games, house rules, counting methods and procedures covering each
Assures that all coin and check racks are filled at all times
Settles disputes that arise from guests in the Table Games area, referring to those that are exceedingly difficult for the Casino Manager
Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees
Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior
Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary
Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties
Prepares and coordinates the periodical performance review of assigned personnel
Operating Supervise and Dealing several table games on an assigned shift
Working knowledge of all (multiple) table games, house rules, counting methods and procedures covering each
Assures that all coin and check racks are filled at all times
Settles disputes that arise from guests in the Table Games area, referring to those that are exceedingly difficult for the Casino Manager
Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees
Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior
Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary
Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties
Prepares and coordinates the periodical performance review of assigned personnel