DU Client Experience Delivery Specialist

DU Client Experience Delivery Specialist

If you enjoy coordinating complex meetings and events and delivering a polished client experience, this role offers the opportunity to support high-visibility Next Generation CXO Academy programs at Deloitte University. The Specialist, Meeting and Event Management will help plan and execute program logistics, participant communications, onsite operations, and post-program follow-through. This role also supports process improvement efforts and helps drive consistency across Academy experiences.

Work you'll do

As a Specialist, Meeting and Event Management on the Client Experience Delivery team, you will be responsible for…

• Coordinating enrollment and registration activities, including participant tracking, pre-work monitoring, scheduling support, and registration updates in Salesforce
• Supporting Academy planning and execution by managing agendas, space reservations, food and beverage coordination, production requirements, and speaker logistics
• Overseeing onsite event operations, including team assignments, transportation manifests, name badge reporting, transition lab setup, and coordination with Deloitte University teams
• Managing event materials and documentation, including signage, giveaways, printed materials, breakout assignments, curriculum resources, and shipments to Deloitte University
• Processing operational follow-up activities, including contracts, invoices, evaluations, and continuing professional education or continuing legal education documentation

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

The team

The Client Experience Delivery team supports the planning and execution of Next Generation CXO Academy programs at Deloitte University. The team works closely with program leaders and internal stakeholders to deliver organized, high-quality experiences for clients and participants. This group focuses on operational excellence, consistency, and continuous improvement across Academy events.

Qualifications

Required:

• 3+ years of hospitality, event operations, office support, or program coordination experience in a corporate, hospitality, service-oriented, or customer-centric environment
• Bachelor's degree
• Experience using Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
• Experience coordinating meeting or event logistics, registration activities, and onsite support
• Experience supporting administrative processes involving vendors, contracts, or invoices
• Ability to work occasional overtime
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Advanced proficiency in Microsoft Office applications
• Experience in hospitality or corporate environments with a focus on event planning

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Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 359718

Job ID 359718