DSHS HCLA Social and Health Consultant 4

State of Washington

WA

JOB DETAILS
SALARY
$6,414–$8,628
SKILLS
Aged Care, Analysis Skills, Childcare, Collective Bargaining, Communication Skills, Compensation and Benefits, Consulting, Contract Analysis, Data Analysis, Data Collection, Developmental Disabilities, Driver's License, Employee Benefits, Financial Trend Analysis, Flexible Spending Accounts, Government, Graphic Design, Health Maintenance, Health Science, Healthcare, Healthcare Administration, Identify Issues, Leadership, Liability Insurance, Marketing, Nonprofit, On Site Support, Onboarding, Organizational Skills, Performance Management, Power BI, Problem Solving Skills, Process Improvement, Project/Program Coordination, Project/Program Management, Provider Contracting, Public Administration, Regulations, Reporting Dashboards, Service Delivery, Social Sciences, Social Work, Strategic Planning, Student Loans, Training/Teaching, Training/Teaching Curriculum, Use Tax, Willing to Travel, Writing Skills
LOCATION
WA
POSTED
12 days ago

DSHS HCLA Social and Health Consultant 4

Salary

$6,414.00 - $8,628.00 Monthly

Location

Multiple Locations Statewide, WA

Job Type

Full Time - Non-Permanent

Job Number

2026-04333

Department

Dept. of Social and Health Services

Division

HCLA

Opening Date

06/08/2026

Closing Date

6/15/2026 11:59 PM Pacific

Salary Information

The high end of the salary range, Step M is typically a longevity step

  • Description
  • Benefits
  • Questions

Description

Seeking three Resource Development Program Coordinators passionate about making meaningful impacts on Washington's intellectual and developmental disability community. You will serve as a dedicated coordinator to help ensure the people we serve have access to high-quality, reliable services close to home.

In this role, you will play a critical role in shaping the statewide service landscape-driving provider recruitment and training, supporting contract implementation, analyzing service trends, and advising leadership on emerging needs. Your work will help ensure access to services our clients need to thrive in their communities.

The Resource Development Program Coordinators will focus on developing a state-wide plan for a process improvement to better recruit, onboard, develop and retain providers. They will build on the work of the current Provider Recruitment, Onboarding, and Retention Initiative, which is led by DDCS in partnership with the Governor's Your Washington team. Funded by the HCBS Access Rules Project, these three new positions will take a fresh, systematic approach to reviewing our state-wide provider network against the Access Rules goals found below and create a strategic plan to better meet those goals.

The people who thrive here are self-directed systems thinkers who can build structure where little exists, communicate clearly across levels, and stay solutions-focused when timelines are tight. In your first 90 days, your top priority will be standing up a strategic project itself - defining assignments, building a communication plan, and establishing a clear scope of work. Experience in project management, contracting, or provider engagement is a plus - well align assignments to what you bring to the table.

Please note: This position currently has approval to work a flexible/hybrid schedule, as business needs allow. Therefore, the successful applicant could predominantly telework, or if preferred, office space may be issued. Occasional statewide travel may be required based on business needs.

Project employment: This is meaningful, high-visibility project employment. Although temporary, it is benefit-eligible and is expected to be funded through June 30, 2027.

Some of What Youll Do

  • Conduct statewide service analyses to identify gaps in the provider network and develop targeted strategies to address them - with a focus on rural, tribal, and historically underserved communities.
  • Evaluate, plan, develop and execute special project assignments by executive management that require experience in HCBS programs.
  • Coordinate closely with permanent SHPC-4s who are operationalizing the plan in the field
  • Identify gaps in the provider network and develop targeted strategies to address them - with a focus on rural, tribal, and historically underserved communities
  • Contribute to statewide recruitment efforts for 20+ services and facilitate their contracting, onboarding, training and monitoring efforts.
  • Partner to refine a statewide process improvement implementation plan to better recruit, onboard, develop and retain providers.
  • Design and maintain statewide resource development dashboards and reporting mechanisms to capture recruitment efforts and track trends.
  • Facilitate resolutions and troubleshoot issues between DDCS field staff and providers regarding service delivery.
  • Apply equity, diversity, accessibility, and inclusion (EDAI) principles across all work
  • Track outreach activities and engagement outcomes using established tools

Who Should Apply

You qualify if you meet one of the following:

  • One year of experience as a Social and Health Program Consultant 3 or equivalent. OR
  • Two years of experience as a Social and Health Program Consultant 2 or equivalent. OR
  • A masters degree in social work*, health or social science, public administration, or a related field AND four years of professional experience planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs. OR
  • A bachelors degree in social work*, health or social science, public administration, or a related field AND five years of professional experience planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs. OR
  • A combination of education and professional experience totaling at least nine years.
  • Note: A degree in social work must be from a program accredited by the Council on Social Work Education.

Additional knowledge, skills and abilities we are looking for:

  • Understanding of programs, principles, regulations, and statutes related to public benefits and services, including but not exclusive to: Home and Community Based Services Waivers and DDA Contracts.
  • Experiencing independently, plan, organize, and produce quality deliverables in multiple assignments with tight time frames.
  • Demonstrated ability to collect and analyze data from multiple systems and make thoughtful recommendations that result in positive program changes.
  • Demonstrated ability to develop positive working relationships with a broad range of individuals and entities - internal and external
  • Demonstrated ability to develop, plan coordinate, recruit, onboard and help train potential contracted providers.
  • Excellent communication skills, ability to write and speak effectively with management, peers, clients, client families, providers, partners, agencies and other stakeholders as required to carry out the assigned duties of this position.
  • Ability to act as a liaison between headquarters staff, technical staff, and field services staff to ensure good communication regarding user needs and system requirements.
  • Ability to link and communicate DDCS's values with program, policy, and practice.
  • Experience with Results-based accountability, PowerBI dashboarding, performance-based contracting, curriculum development, and visual or graphic design are also of interest.

Interested?

Submit your current resume, a cover letter explaining how your skills and experience qualify you for this role and contact information for three professional references.

Wed love to hear from you.

Questions?

Email recruiter Kris George kris.george@dshs.wa.gov and reference job number 04333.

The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid drivers license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

E-Verify is a registered trademark of the U.S. Department of Homeland Security

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. Thats why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

01

A similar recruitment might open soon for two permanent SHPC 4 positions focused on moving the strategic plan from concept to reality. If so, would you like us to consider your resume and application for it?

  • Yes
  • No

02

Permanent positions would focus on Region 1 or 3 and may require some travel within the region. If you want your resume considered, please indicate which region you would be willing to serve.

  • REGION 1: Adams, Asotin, Benton, Chelan, Columbia, Douglas, Ferry, Franklin, Garfield, Grant, Kittitas, Klickitat, Lincoln, Okanogan, Pend Oreille, Spokane, Stevens, Walla Walla, Whitman, Yakima
  • REGION 3: Clark, Clallam, Cowlitz, Grays Harbor, Jefferson, Kitsap, Lewis, Mason, Pacific, Pierce, Skamania, Thurston, Wahkiakum
  • N/A

03

Which of the following best describes a combination of your education and experience?

  • I have been a WA state Social and Health Program Consultant 3 or equivalent for at least one year. I have been a WA state Social and Health Program Consultant 2 or equivalent for at least two years.
  • I have a bachelors Degree in social science, health, public administration or related field and 5 years of professional experience planning, administering, developing or delivering social, financial, health or chemical dependency treatment services programs.
  • I have a masters degree in social science, health, public administration or related field and 4 years of professional experience planning, administering, developing or delivering social, financial, health or chemical dependency treatment services programs.
  • I have a masters degree in social science, health, public administration or related field with a relatable practicum and 3 years of professional experience planning, administering, developing or delivering social, financial, health or chemical dependency treatment services programs.
  • I do not have a degree, although have a combination of college courses and professional/practical experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs that equal 9 years
  • I have 9 years of professional/practical experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs
  • None of the above apply to me

04

Please indicate the areas below you have work experience in (select all that apply):

  • Recruitment
  • Marketing and outreach
  • Contracting and/or service monitoring
  • Facilitating diverse groups
  • Developing and/or delivering training
  • Strategic planning and performance management
  • Research, data analysis and/or reporting
  • None of the above apply to me

Required Question

Employer State of Washington

Address View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504

Website http://www.careers.wa.gov

About the Company

S

State of Washington