DSHS ESH Health Records Technician 2

DSHS ESH Health Records Technician 2 Salary

$25.45 - $34.23 Hourly

Location: Spokane County - Medical Lake, WA

Job Type: Full Time - Permanent

Job Number: 2026-01498

Department: Dept. of Social and Health Services

Division: BHHA

Opening Date: 02/19/2026

Closing Date: 3/5/2026 11:59 PM Pacific

Salary Information: The high end of the salary range, Step M is typically a longevity step.

Benefits: Questions

Job Description: Eastern State Hospital is seeking a detail-oriented Health Records Technician 2 to manage and maintain medical records in compliance with state and federal regulations. In this role, you will be responsible for processing records requests from all types of requestors and for all purposes, from litigation and discovery to continuity of care, managing requests for external data, and the completion of record audits to facilitate maximum revenue return.

Work Environment: Located in the peaceful setting of Medical Lake, Eastern State Hospital (ESH) is a state psychiatric hospital with an operating capacity of 368 beds, situated on a beautiful, wooded campus. ESH provides essential mental health services to individuals in the region. This role plays a crucial part in ensuring the integrity of patient records, maintaining legal compliance, and supporting high-quality care in a healthcare environment committed to confidentiality and professionalism.

Employee Benefits: Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

What We Offer:

• Medical, dental, and basic life insurance
• Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses
• Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts
• Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses
• Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction
• The Washington State Employee Assistance Program promotes the health and well-being of employees
• Retirement and Deferred Compensation: State Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs.
• Public Service Loan Forgiveness: If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
• Holidays: Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
• Sick Leave: Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment.
• Vacation (Annual Leave): Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA).
• Military Leave: Washington State supports members of the armed forces with 21 days paid military leave per year.
• Bereavement Leave: Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.

Requirements:

• Knowledge of health information management practices, including medical terminology, records retention laws, privacy regulations (such as HIPAA), ICD-10-CM, CPT, coding guidelines, and agency policies.
• Familiarity with state, federal, and hospital policies regarding the release of confidential patient information, as well as office and records management systems and procedures.
• Strong communication skills to effectively interact with medical and legal professionals, patients, staff, and the public, both verbally and in writing.
• Demonstrated ability to work professionally and respectfully with individuals at all levels, resolve conflicts calmly, and contribute positively as a team member.
• Proficiency in reviewing data and documentation for accuracy and compliance, identifying trends, supporting standardized reporting, and using systems like Adobe Pro, Excel, Access, and Outlook.
• Ability to train, supervise, and mentor technical and professional staff to ensure compliance with policies, quality standards, and consistent performance.
• Ability to work Monday through Friday, 8:00 am to 4:30 pm on-site in a busy office setting.

Who Should Apply:

• Professionals with:
• Associates degree in health information management, business administration or related field;
• Five years of experience in a Health Information Management (medical records) office, office management, healthcare privacy office, compliance office or closely related area;
• Current and ongoing accreditation through the American Health Information Management Association (AHIMA) as a Registered Health Information Technician (RHIT).
• Interested? Along with your application, please include:
• An updated resume
• Three professional references with contact information

Questions? Please reach out to DSHS Recruiter Alex Baclaan at alex.baclaan@dshs.wa.gov and reference job number #01498.

About Us: The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.