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DriveUp&Go Supervisor

Albertsons Companies

Flagstaff, AZ

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JOB DETAILS
SKILLS
Coaching, Customer Service Management, Customer Support/Service, Order Picking/Packing, Perishable Foods, Process Improvement, Productivity Management, Reporting Skills, Resolve Customer Issues, Retail Management, Team Lead/Manager, Time Management, Training/Teaching, eCommerce
LOCATION
Flagstaff, AZ
POSTED
1 day ago
Responsible for leading the Drive Up & Go online selection process to ensure on time and accurate order execution. Must be able to train shoppers on the Drive Up & Go equipment, proper shopping of perishable items, customer service and to follow company procedures and guidelines. KEY ACCOUNTABILITIES: Supervise team of Drive Up & Go employees Possess strong customer service skills. Assisting E-commerce shoppers with proper substitutions, handling problems and answering customers questions. Support Store Management in effective management and coaching of Drive Up & Go employees Manage shopper productivity, out of stocks, on time tilling and speed of order getting to customers car. Provide timely reporting and information to Store Management to allow for proactive decision making and continuous process improvement. Selecting and collating of product for online grocery orders. Checking perishable products for pull dates, quality perishables, proper temperature of perishable items, and pro...Supervisor, Customer Service, Skills, Grocery, Management

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Albertsons Companies