CDL Driver's License, Class A License, Coaching, Continuous Improvement, Corporate Policies, Corrective Action, Customer Relations, Delivery Driving, Delivery Management, Documentation, Fleet Management, Leadership, Onboarding, Operational Support, Operations, Organizational Skills, Performance Management, Performance Metrics, Problem Solving Skills, Process Improvement, Regulations, Risk Analysis, Safety Standards, Safety/Work Safety, Schedule Development, Team Player, Time Management, Transportation Routing, Workforce Planning
LOCATION
Wichita, Kansas
POSTED
26 days ago
Overview:
We are seeking a Delivery Driver Supervisor to lead and drive the day-to-day execution of delivery operations
for our Wichita, Kansas facility. The Driver Supervisor owns day-to-day execution of delivery operations- leading drivers, managing real-time performance, and ensuring safe, efficient, and customer-focused service across all routes. Success in this role is measured by safety, service reliability, driver performance, and operational efficiency.
This position bridges frontline supervision and management by combining hands-on operational involvement with performance accountability, data-driven decision-making, and leadership responsibility. This role serves as the on-site operational leader and assumes full responsibility for execution in the absence of the Transportation Manager.
Responsibilities:
Daily Operations
Lead and execute daily dispatch and delivery operations
Verify route accuracy, load securement, and paperwork during dispatch
Monitor routes in real time and resolve delivery issues, delays, and customer concerns
Ensure all routes are covered; step in as a driver when necessary
Serve as the primary point of contact for drivers throughout the day
Leadership
Set clear expectations and enforce standards for safety, service, and productivity
Hold drivers accountable through consistent coaching, feedback, and corrective action
Conduct ride-alongs to evaluate performance and reinforce standards
Participate in hiring decisions and lead onboarding and field training of drivers
Maintain a disciplined, performance-driven culture focused on accountability and teamwork
Performance Management & Continuous Improvement
Own daily performance against key metrics including on-time delivery, cases per hour, route efficiency, and service levels
Identify performance gaps and implement corrective actions to restore expected performance
Drive continuous improvement in routing, execution, and labor productivity
Provide regular performance feedback and operational insight to transportation leadership
Safety & Compliance
Enforce DOT/FMCSA regulations and all company safety policies without exception
Ensure completion of pre/post-trip inspections
Identify safety risks and take proactive corrective action
Support and participate in investigations of accidents and incidents
Workforce & Operational Support
Manage driver scheduling, PTO coordination, and staffing coverage
Ensure accurate operational and compliance documentation
Support workforce planning during peak and high-demand periods
Qualifications:
3+ years of experience in delivery, transportation, or route-based operations
Demonstrated experience directly supervising drivers in a delivery environment
Proven ability to lead, coach, and hold employees accountable for performance
Ability to work early mornings and adapt to a fast-paced, variable delivery environment
Experience making real-time operational decisions in a fast-paced environment
Strong working knowledge of DOT/FMCSA regulations
Familiarity with routing or fleet management systems preferred
Strong problem-solving, communication, and organizational skills
Hands-on leadership style with a bias toward action
Certificates, Licenses, Registrations:
Valid Commercial Drivers License- Class A
Medical Examiner’s Certificate – As required by the Department of Transportation
Acceptable Motor Vehicle record (MVR)
Total Compensation:
Candidate will receive a market-competitive compensation package. Comprehensive benefits (medical, dental, vision, 401k, etc.) and a fun, interactive working environment.