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Driver Success Coordinator

Seaboard Transport Group

Dartmouth, NS

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Analysis Skills, Coaching, Communication Skills, Computer Networks, Computer Systems, Corporate Compliance, Data Analysis, Device Drivers, English Language, Fleet Management, French Language, Internet Application, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multilingual, Operations Processes, Organizational Skills, Presentation/Verbal Skills, Realtime Communications, Reporting Skills, Safety Compliance, Safety Standards, Scorecarding, Systems Administration/Management, Time Management, Truck Driver, Vehicle Fleets, Writing Skills
LOCATION
Dartmouth, NS
POSTED
3 days ago

Description

Join the Seaboard Team Today!

Position Overview: This is an exciting opportunity to play a central role in driving safety, performance, and operational excellence across our transportation network. As the go-to resource for driver performance data and real-time fleet insights, you'll make a meaningful impact every day — supporting drivers in reaching their goals, helping operations teams stay aligned, and contributing directly to a culture of safety and accountability. If you enjoy working with data, communicating with people, and being at the heart of a fast-moving operation, this role is a great fit.
 
Location: Dartmouth, NS
Schedule: Monday - Friday | 8:00am - 4:30pm
Type: In-Office
 
Responsibilities
  • Administer the Corporate Driver Performance Scorecard program by:
    • Monitoring, identifying and assigning accurate incentive values to the program based on predetermined parameters
    • Addressing concerns from drivers relating to their Scorecard results and incentive payout
    • Reporting results to operational groups and drivers
  • Process, analyze and report on real-time data from the on-board truck computer system
  • Communicate in real-time with operations teams and drivers regarding adherence to operational processes, providing coaching, education and support as needed.
  • Partner with the operations team to uphold operational integrity and compliance with corporate safety standards
  • Other duties as required
Requirements
  • Post-secondary education in a relevant field or equivalent work experience is an asset
  • Experience and/or eagerness to work in a role with high-volume communication requirements 
  • Strong data analysis and reporting capabilities; ability to process a high volume of data and information from several different sources
  • Advanced capabilities with MS Office, including: MS Word, MS Excel and MS PowerPoint
  • Proficiency in a windows-based computer environment, including familiarity with web-based software platforms.
  • Prior experience working with a Fleet Manager system (PeopleNet)is a definite asset.
  • Strong communication skills – verbal and written
  • Excellent organization and time-management skills
  • Ability to work effectively with minimal supervision
  • Experience in the transportation industry an asset
  • Bilingual in English / French an asset

About the Company

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Seaboard Transport Group