Position Overview: The Driver Success Advocate (DSA) will effectively manage, and support Fleet of Owner Operators and/or Company Drivers as needed, ensuring they are maximizing their productivity, adhering to safety regulations, and achieving positive outcomes. Additionally, the DSA will build and maintain a strong working relationship with each Driver by acting as a point of contact to quickly address questions and concerns, and by fostering and creating a positive driving experience.
Job Duties:
Conduct new driver orientation classes- ELD training, (Dispatch, Samsara, fuel book, and all rail applications) explanation of pay, fuel card, gate card and terminal facilities
Assist in recruiting qualified Owner Operators and Company Drivers
Accept applications and interview driver applicants (pre-qualify)
Send out (fax) VOPE's for new driver applicants
Communicate with Application Auditor to get driver applicants qualified
Communicate and report applicant and new hire information to IMC
Conduct and/or coordinate CMV road tests for new drivers
Inspect driver's hours of service compliance
Responsible for DOT electronic logging (ELD) administrative requirements
Assist with all aspects of safety compliance
Employee first report of injury contact for the division
Responsible for ongoing and corrective action driver instruction
Respond to and investigate local IMC and report to Risk Mgmt. services
Receive and process (notify drivers) IMC random drug/alcohol test notices
Assist with Driver Safety Awards Presentations
Other duties as assigned
Job Requirements:
Ability to conduct CMV driver safety and operations instruction and training
Good knowledge of FMCSR
Good understanding of FMCSR part 395 - Hours of Service of Drivers
Ability and desire to promote IMC to potential CMV drivers
Knowledge and understanding of truck maintenance and repair