Driver Recruiting Coordinator

Forward Air

Groveport, OH

JOB DETAILS
SKILLS
Administrative Skills, Analysis Skills, Background Investigation, CDL Driver's License, Communication Skills, Detail Oriented, Documentation, Electronic Data Interchange (EDI), File Management, IBM AS-400 Server, Information/Data Security (InfoSec), Logistics, Maintain Compliance, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft Windows Operating System, Microsoft Word, Onboarding, Organizational Skills, Process Improvement, Regulations, Reporting Skills, Risk Analysis, Software Administration, Time Management, Training Data Sets, United States Department of Transportation (DOT), Web Conferencing, WebEx
LOCATION
Groveport, OH
POSTED
1 day ago

The Driver Application Processor / Recruiting Coordinator plays a critical, process-driven role in the qualification and onboarding of CDL drivers, ensuring a compliant and efficient process. They focus on regulatory compliance, driver prequalification, and meticulous file management throughout the recruitment cycle. They review driver applications, validate qualifications against USDOT and FMCSA standards, and maintain accurate, audit-ready driver qualification files. This is an ideal role for someone who thrives in structured, fast-paced environments and enjoys ensuring accuracy behind the scenes.

 

Responsibilities

 

  • Screen and review CDL driver applications against U.S. Department of Transportation (USDOT), Federal Motor Carrier Safety Administration (FMCSA), and company qualification standards.
  • Conduct thorough pre-qualification activities, including employment verifications, MVR reviews, DAC reports, and criminal background checks.
  • Validate driver eligibility by reviewing driving records, drug screenings, and background information in alignment with regulatory and company requirements.
  • Ensure all driver applications are complete, accurate, and compliant prior to advancing candidates in the hiring process.
  • Identify potential risk factors and determine when additional research or documentation is required.
  • Maintain and review driver qualification files to ensure all documentation is accurate, complete, and audit ready.
  • Track and manage candidate progress within the applicant tracking system (ATS), ensuring timely processing and status updates.
  • Communicate with applicants to collect missing documentation, resolve discrepancies, and provide application status updates.
  • Partner with Recruiting and Safety teams to improve ‘time-to-qualify’ metrics while maintaining strict compliance standards.
  • Ensure all required system fields, tagging, and data elements are completed prior to Electronic Data Interchange (EDI) transfer to prevent downstream issues.
  • Document all relevant candidate interactions and qualification decisions clearly within the driver file.
  • Generate reports and support analysis efforts related to driver qualification and hiring efficiency.
  • Stay current on USDOT and FMCSA regulations and apply changes to daily processes as needed.
  • Provide administrative support to recruiting efforts, including assisting with calls, walk-ins, and general candidate inquiries.
  • Identify opportunities to improve processes, systems, or workflows to enhance efficiency and compliance.
  • All other duties as assigned to meet evolving business needs.

 

Qualifications

 

  • Education: High school diploma or GED equivalent required. 
  • Experience: Prior experience in application processing, driver qualification, recruiting coordination, or a related administrative role preferred.
  • Experience in transportation, logistics, or CDL driver recruiting environments preferred.
  • Strong knowledge of driver qualification components, including Motor Vehicle Records (MVRs), Drive-A-Checks (DAC reports), employment verifications, and compliance documentation.
  • Excellent attention to detail with the ability to identify discrepancies and ensure accuracy in a high-volume environment.
  • Ability to manage competing priorities and meet deadlines in a fast-paced, process-driven setting.
  • Strong communication skills to effectively interact with candidates and internal stakeholders.
  • Working experience with recruiting tools/ATS platforms (e.g. Tenstreet), compliance/background screening platforms (e.g. HireRight) and AS400 preferred.
  • Demonstrated discretion and confidentiality in handling and protecting sensitive information.
  • Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
  • Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting).

 

#LI-Onsite #LI-KB1

 

About the Company

F

Forward Air

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

The foundation product for Forward Air is our expedited linehaul service, offering consistent and reliable transit and on-time, damage-free deliveries. By locating terminals on or near airports and maintaining a scheduled transportation network, we are able to arrange for convenient and consistent service with broad geographic coverage. Shipments of varying sizes (TL/LTL) are received at our terminals and transported by contracted service providers either (1) on a direct truck to the destination terminal, (2) through our Columbus, Ohio central sorting hub, or (3) through one of our 12 regional hubs, where they are unloaded, sorted, and reloaded in rapid fashion. After reloading the shipments, our contracted service providers deliver them to the destination city for early morning recovery. Through our Forward Air Complete® cartage service, customers also can have shipments picked up from the shipper, delivered to the final consignee, or transferred at the airport, simplifying the freight management processes. These options allow us to maximize handling efficiency of each shipment while minimizing freight loss and damage, improving transit times over traditional ground transportation.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Transport and Storage - Materials
FOUNDED
1981
WEBSITE
https://www.forwardair.com/content/careers-0