Drain Technician

Overview

Are you ready to take the lead in revolutionizing residential drain cleaning services? Look no further. Kellam Home Services, a prominent player in the home services industry, is seeking a skilled and dedicated Drain Technician to join our team. For over two decades, weve set the standard for excellence, and now were inviting you to be a part of our legacy. As a Drain Technician, youll be at the forefront of our residential plumbing services, specializing in addressing complex drain issues. This role is not just about fixing pipes-- its about delivering exceptional service and ensuring our customers satisfaction.

Key Responsibilities:

• Comprehensive Diagnostics: Utilize advanced diagnostic tools to conduct thorough assessments of residential drain issues • Identify the root cause of problems, providing accurate and efficient solutions • Precision Drain Cleaning: Execute drain cleaning procedures with precision, using industry-leading techniques and equipment • Ensure thorough removal of debris, blockages, and build-ups to restore optimal functionality • Expert Repairs and Installations: Perform expert repairs on damaged or compromised drain systems, employing your knowledge of industry best practices • Execute drain installations with attention to detail, ensuring long-lasting and reliable solutions • Collaborative Teamwork: Work closely with fellow team members to coordinate and execute projects seamlessly • Communicate effectively with other technicians and support staff to ensure timely project completion • Exceptional Customer Service: Interact with customers in a professional and courteous manner • Educate customers on preventive measures and provide guidance on maintaining their plumbing systems • Adherence to Safety Standards: Prioritize safety protocols and adhere to industry regulations • Implement proper safety measures during all phases of drain services • Documentation and Reporting: Maintain detailed records of diagnostic findings, services performed, and materials used • Provide comprehensive reports to customers and internal teams as needed

Qualifications:

• Strong diagnostic and problem-solving skills • Dedication to providing homeowners with unmatched satisfaction • Detail-oriented and skilled at multitasking • Effective communication skills and comfort interacting with customers • Confident and decisive in a fast-paced, customer-focused environment

Compensation:

Earning potential of $60,000 - $100,000 a year Paid weekly

Benefits:

• Competitive performance-based compensation structure • Medical, Dental, and Vision Insurance, with little to no out-of-pocket cost • 401(K) Plan • Company-paid Long-Term Disability and Life Insurance policies • Short-term disability and voluntary life insurance options • Generous PTO and Holiday Plan

Kellam Home Services may conduct a preemployment background check and drug test, subject to applicable law.