DPAS Instruction and Assessment Assistant

DPAS Instruction and Assessment Assistant

Elon University Campus, North Carolina, 27244 Health Services Staff Full-Time

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Position Summary

The DPAS Instruction and Assessment Assistant provides comprehensive administrative, organizational, and operational support to the DPAS program. This role is designed to streamline didactic and assessment processes, and ensure consistency across scheduling, documentation, accreditation preparation, communication, and program systems management. This role supports faculty, staff, students, and departmental leadership by managing program operations, overseeing budget and assessment workflows, facilitating onboarding, and maintaining accurate records to promote an efficient, student-centered learning environment.

Benefits of Working at Elon

As an Elon University employee, you'll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon's personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Elon University's home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you'll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities.

Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation's premier travel destinations. Employees at Elon enjoy a generous and comprehensive benefits package that includes:

• 28 annual days off, including holidays and vacation
• Immediate tuition remission for undergraduate courses
• Tuition remission for approved graduate-level courses after 12 months of employment
• Retirement plan with an 8 percent contribution from the university
• Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic
• Free use of campus fitness facilities
• Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics
• Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at two years of service
• After two years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities

Minimum Required Education and Experience

• Associate degree (A.A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination or education and experience required
• Bachelor's degree preferred
• 2 years of administrative support experience

Knowledge, Skills, and Abilities

• Proficiency with Microsoft Outlook, Word, and experience with Excel
• Strong interpersonal skills
• Strong verbal and written communication skills
• Time management
• Self-direction

Job Duties

Managing didactic and assessment operations of the DPAS office and physical spaces, including:

• Collating program data required for accreditation reports
• Coordinating communications with instructional faculty (guests, lab assistants, etc.) regarding schedules, paperwork, and payment
• Managing evaluation procedures for program instructional faculty
• Routine audits of student educational records
• Coordinating proctors for examinations
• Managing and purchasing all non-clinical standardized exams, coordinating with PAEA Assessment Hub
• Monitoring student attendance records, alerting the APPC when concerns are identified
• Program budget tracking and management, including:
• Processing payments for program instructional faculty
• Routine audits and management of instructional faculty records
• Onboarding learners into the new cohort
• When provided information from graduate admissions, ensure the list serve for the cohort is operational and communicate through the list serve
• Verify content for the incoming student webpage (e.g. calendar, book list, supply list)
• Ensuring links for onboarding trainings are up to date and available in a student-centered manner
• Assigning advising groups and faculty advisors
• Utilizing exceptional organizational, interpersonal, and customer service skills via phone, email, and individual contact
• This includes communicating with prospective students, current students, faculty, adjunct faculty, guest lecturers, alumni, and other community partners as needed

Professional Communications

• Following FERPA guidelines
• Directing concerns (if they arise) to the correct party such as the program director, registrar, financial aid, etc.
• Verifying mailing addresses, mailing packages and certified letters, etc. to students and/or prospective students as needed
• Providing timely and constructive feedback to the program director, faculty, and staff to better the program and/or each other
• Keeping adequate records of program meetings (first and third Thursdays of the month, program retreats, and additional meetings per request of program chair or faculty) with timely completion of meeting minutes, including distribution to the faculty for review when complete
• Communicating with PAEA regarding changes in the program roster and student rosters
• Maintain privacy with all confidential conversations

Operationalizing Department Events

• Operationalizing department events with the program assistant to include the annual program orientation, White Coat Ceremony, Graduation Brunch/Luncheon, and program retreats
• Additionally, assisting with receptions and other events in the School of Health Sciences
• This may include:
• Securing spaces needed
• Ensuring fix-it or other requests are made
• Vetting the program
• Picking up the programs when printed
• Ensuring the space is prepared adequately
• Communicating with students re: purchases of white coats and/or name spelling/pronunciation
• Communicating with catering or securing catering for the activity, etc.
• Securing and preparing white coats for distribution

Training and Evaluating Student Employees

• When student workers are assigned to the unit, they generate work and provide them a physical space to do said work
• Inclusive Community Building

**Community is foundational to Elon and a shared responsibility within our residential campus. All who work at Elon should demonstrate an understanding of and engagement with Elon's foundational commitment to relationships, mentoring and collaboration in a close-knit residential community. We embrace the shared responsibility to foster inclusive excellence within a strong residential community. Accordingly, employees are expected to join together and build connections in activities that foster an active and engaged campus environment and engage in professional development to support the shared responsibility of enriching diversity, equity, and inclusion through meaningful relationships and mentoring at Elon. Employees are encouraged to, for example, attend or participate in campus activities such as College Coffee, Numen Lumen, campus cultural events, athletic events, continuing education, professional development opportunities and trainings, employee resource groups and other university-sponsored activities to demonstrate an active commitment to the Elon community.