Donor Relations Specialist

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):

Shift 1 (United States of America)

Job Description:

Vitalant is seeking a Donor Relations Specialist dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you’ll experience a career built on purpose, an organization created to care, and a team committed to lead – together.

Your impact as a Donor Relations Specialist is vital. You will support Vitalant’s life-saving mission by making a GREAT first impression as the face of Vitalant; providing education on various blood and blood product donation procedures; assisting donors with check in and keeping the workflow running smoothly in the center. 

What to Expect

Base Pay: $18.75 - $19.75 / Hour

Schedule: Sun & Mon 6:30a-3:30pm; Tue & Wed 12pm-8pm; Thu 9:30am-5:30pm

Our comprehensive total rewards support you, your family, and your future with:

• Medical, dental, and vision insurance
• 401K + 5% company match
• Tuition assistance up to $5k per year
• Free basic life and AD&D insurance
• Free short-and-long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks

As a Donor Relations Specialist, you’ll get to: 

• Assist donor services staff by addressing donor questions and monitoring donor wait times.
• Retain current donors by scheduling their next donation appointment.
• Educate donors on additional collection techniques to optimize donation opportunities.
• Administer customer service and marketing survey to donors.
• Review and enhance frequent donor programs and collection technologies, such as automated, to optimize the donation opportunities.

REQUIREMENTS:

• High School Diploma or GED required
• One year of customer service experience required

PHYSICAL REQUIREMENTS

This position requires the ability to perform the following (expressed as hours per shift):

• Sitting 46086
• Standing 0-3
• Walking 0-3
• Lift (40# Max) 0-3
• Carry/move (40# max) 0-3
• Push/pull (10# of force max) N/A
• Climbing N/A
• Bend 0-3
• Squat N/A
• Kneel N/A
• Reaching above shoulders 0-3
• Reaching waist to shoulder 0-3
• Reaching knee to waist 0-3
• Reaching floor to knee 0-3
• Grasp 0-3
• Handling 0-3
• Finger dexterity 0-3
• Pinch N/A
• Driving 5+

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Location:

601 Whitney Ranch Drive Suite D20 Henderson, NV 89014

Job Category:

Sales / Community Outreach

Contact Information:

careers@vitalant.org

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.