Donor Relations Specialist

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):

Shift 1 (United States of America)

Job Description:

Vitalant is seeking a Donor Relations Specialist dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you’ll experience a career built on purpose, an organization created to care, and a team committed to lead – together. 

Your impact as a Donor Relations Specialist is vital. You will support Vitalant’s life-saving mission by making a GREAT first impression as the face of Vitalant; providing education on various blood and blood product donation procedures; assisting donors with check in and keeping the workflow running smoothly in the center.  

What to Expect 

Base Pay: $18.75 - $19.75 / Hour

Schedule: Sun & Mon 6:30a-3:30pm; Tue & Wed 12pm-8pm; Thu 9:30am-5:30pm

 Our comprehensive total rewards support you, your family, and your future with: 

• Medical, dental, and vision insurance 
• 401K + 5% company match 
• Tuition assistance up to $5k per year 
• Free basic life and AD&D insurance 
• Free short-and-long-term disability insurance 
• Paid time off 
• Employee Resource Groups 
• Recognition and perks 

 As a Donor Relations Specialist, you’ll get to:  

•  Assist donor services staff by addressing donor questions and monitoring donor wait times. 
• Retain current donors by scheduling their next donation appointment. 
• Educate donors on additional collection techniques to optimize donation opportunities. 
• Administer customer service and marketing survey to donors. 
• Review and enhance frequent donor programs and collection technologies, such as automated, to optimize the donation opportunities. 

 REQUIREMENTS:

• High School Diploma or GED required 
• One year of customer service experience required 

Location:

601 Whitney Ranch Drive Suite D20 Henderson, NV 89014

Job Category:

Sales / Community Outreach

Contact Information:

careers@vitalant.org

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.