Position Details
Department PCHF | Foundation Location Phoenix Shift Mon-Fri Days 8am-5pm Category Foundation Posting 1000008 Employee Type Full-Time
Position Summary
The Donor Relations Specialist is a key member of the Engagement Stewardship and Donor Relations team. Reporting to the Manager of Events, this role supports the development and execution of multiple event programs that advance the hospitals mission and support the Foundations goals. Working collaboratively with the Manager of Events and counterpart event specialist, this position may oversee various components of program and project execution, including staffing, volunteer coordination, budget tracking, and fundraising deliverables. The specialist may also manage special events that promote the organization and its programs to the community.
Core Responsibilities
Donor Relations Event Support & Execution • Assist with event logistics, including supply orders, packing, print, and signage requests, RSVP tracking, vendor coordination, and inventory management. • Support preparation of event materials, follow-up communications, and data clean-up needs. • Navigate hospital environments professionally while following established policies and procedures to ensure a positive experience for patients and families. • Maintain clear and consistent communication with internal and external parties to ensure alignment and support event objectives. • Provide weekly updates to the Event Manager regarding event progress, needs, and challenges.
Program & Project Management • Support the Event Manager in the execution of event initiatives by assisting with timeline management, quality control, stakeholder alignment, and data accuracy while independently overseeing assigned project components. • Manage event budgets, including developing, tracking, and reporting to support fundraising teams. • Collaborate with Foundation colleagues and hospital partners to plan and communicate event logistics, ensuring seamless event setup and execution.
Skills and Qualifications
• Minimum of 3 years of experience in event execution and management. • Strong written and verbal communication skills with a professional and positive demeanor. • Demonstrated excellence in customer service when engaging with senior donors and hospital executives. • Excellent problem-solving abilities with the capacity to adapt event logistics while maintaining a positive donor experience. • Excellent organizational skills with keen attention to detail and the ability to manage multiple tasks simultaneously. • Experience managing complex, multi-step projects involving multiple stakeholders and vendors. • Comfortable working in a fast-paced environment with shifting priorities.
Key Attributes
• Strategically minded - able to improve and continue to build donor events program. • Highly creative - produces meaningful, mission-driven donor events. • Exceptionally organized - manages details, timelines, and standards with accuracy. • Collaborative - works easily across teams, functions, and leadership levels. • Mission-oriented - committed to elevating donor experience to advance philanthropy.
Working in close collaboration with leadership, the Specialist I assists in the development and implementation of many aspects of multiple programs that align with the hospitals mission and support the Foundations goals. Working independently, the Specialist I may be in charge of overseeing program/project execution that could include staffing, volunteers, budget, and fundraising goals from start to finish. This position may also be responsible for special events that publicize the organization and its programs to the community. Position may have direct and/or indirect oversight of lower-level staff members and/or volunteers.
Position Duties
• Program Development: Assists in the development of fully-fledged programs, complete with policies, procedures, and techniques. • Allocate Resources: Allocates a specific amount of resources for each program while avoiding the depletion of resources and the degradation of quality. • Process Documentation: Manages the tracking of deliverables, monitoring progress, and translating data towards future growth projections. • Manage Budgets: Creates and analyzes budgets for each program to minimize unnecessary expenditures, including complex budgetary planning and forecasting. • Staff Oversight: Responsible for training, assisting, and collaborating with staff members involved in one or more programs. Indirect and/or direct supervision must facilitate communication, aid organization, coordinate objectives, and ensure that standards are met. • Performs miscellaneous job-related duties as requested.