Donor & Family Coordinator - Organ (Bilingual Required)

We want you to help our team save more lives!

Named a Top Workplace for over 10+ years, Donor Alliance is driven by our core values, grounded in People First. Celebrating a commitment to the ideas, growth, and development of all team members in support of our mission to advance donation and transplantation efforts. With a team of bright minds united in saving and healing lives, we look forward to learning more about your unique skills and talents.

Donor & Family Coordinator-Organ (Spanish language required)

The Donor & Family Coordinator-Organ (DFCO) responds to hospitals to gather case information and provide support to donor families throughout the donation process. DFCOs are responsible for having discussions with families about their loved one's options to become an organ donor as they make end of life decisions. In addition, in some donor cases, the DFCO accompanies the family to the operating room.

• This role is scheduled to work 12, 24-hour shifts, per month. After training, the position is self-scheduled with some weekend requirements. While the position is 24 hours, the bulk of the work happens between 8a-10p.

• Accurately and sensitively deliver information around organ donation to donor families, as they make end-of-life decisions. This includes working with families in grief and during crisis. An empathetic approach to educate about the organ donation process and the gifts that can be given, is crucial.

• Communication is key. The DFCO communicates with internal staff, external hospital staff, as well as families of patients. A large amount of clinical information is exchanged, so familiarity with medical terminology or clinical processes is beneficial.

• The right person for this role will be, or become, comfortable being in a variety of hospital environments, including intensive care units and operating rooms.

Here at Donor Alliance, we're committed to cultivating a workforce as dynamic and diverse as the community we serve. We understand that talent comes in many forms, and we look to hire individuals who bring a willingness to learn and a commitment to excellence. If this describes you, we encourage you to apply regardless of your qualifications.

Qualifications & Skills

• Communication- being able to adjust communication styles depending on the recipient is key. This role often jumps from clinical information to dealing with families going through grief.

• Resilience- this role can tend to have long hours in highly emotional environments.

• You will learn something every day in this role. Being resourceful and able to critically think/find solutions is necessary.

• Ability to read/write/speak in Spanish to better assist Spanish-speaking donor families is required.

Compensation & Benefits

Donor Alliance has designed a robust benefits package. To learn more about these offerings, please visit https://www.donoralliance.org/who-we-are/careers/

• $72,158-81,178 annually

• Variable Pay Bonus Plan, per plan document

• Health insurance

• Dental insurance

• Vision insurance

• 401k Retirement plan

• Paid Time Off

• Student Loan Repayment

• Variety of voluntary benefits

Applications will be accepted for three weeks from the posting date noted at the bottom of this posting. To ensure optimal consideration during the interview process, applicants are strongly encouraged to submit their interest as early as possible.

Equal Opportunity Employer

www.donoralliance.org

Donor Alliance is the federally-designated, Association of Organ Procurement Organizations (AOPO) and American Association of Tissue Banks (AATB) accredited, non-profit organ procurement organization serving Colorado and most of Wyoming. As a recognized leader in facilitating the donation and recovery of transplantable organs and tissues, Donor Alliance's mission is to save lives through organ and tissue donation and transplantation. To achieve this mission, Donor Alliance employs effective family approach and recovery programs in more than 100 hospitals. Donor Alliance also inspires the public to register as organ and tissue donors through community partnerships, public outreach and education campaigns throughout its donation service area.