Pay: $17.00 min
Full Time
Location Hybrid, Orlando, FL
Cru has a long-standing history of being a pioneer in world Christian Missions. We are looking for the most talented individuals with a passion to see the Gospel of Jesus Christ proclaimed to the nations. Come use your God-given talents to help do this!
Our teams at Cru Headquarters are committed to praying for and with each other. Your faith isnt just something apart from who you are its an integral part of you. Here at Cru we want you to use your gifts to further the Kingdom each day.
The Kind of Work Youll be Doing:
- Analyze and respond to donor requests, ensuring customer satisfaction and adherence to internal company policy, procedures, and IRS regulations.
- Investigate processing errors and communicate with key stakeholders such as U.S. Tech processing teams to suggest improvements to prevent recurrence.
- Generate quality control reports to provide detailed feedback on trends, errors, and processed work to leadership.
- Research and resolve discrepancies with transactions and documentation. Contact donors to correct issues to complete transactions.
- Reconcile transactions to ensure accurate internal data for effective usage by Fund Development.
- Refund donations based upon strict business and legal rules.
- Ensure data accuracy by researching data in coordination with internal software and donor systems to address discrepancies promptly.
- Analyze complex donor requests related to account issues, designations, adjustments, and access, and provide timely responses.
- Communicate with external partners to resolve processing errors and ensure accurate transaction files.
- Maintain filing systems to supply auditors with necessary records, including information related to tax deductibility.
- Maintain statistical reports on donation processing, tracking trends, errors, and adjustments for accurate record-keeping.
Why Join Us?
- Find your purpose: Join a Global Movement Impacting the World for Jesus.
- Comprehensive Compensation & Benefits Package for full-time employees.
- Retirement Savings: 403B plan with matching contributions for qualifying salaried roles and lump sum contributions for hourly roles, helping you plan for your future.
- Paid Time Off & Holiday Pay to support your work-life balance.
- Paid parental leave: 2 months for mothers and fathers
- Health Coverage: 98% paid Medical and Dental Insurance for employees, 50% paid for dependents.
- Life Insurance: Basic life insurance provided, plus the option to purchase Voluntary Term Life Insurance (VTL) for self and dependents.
- Spiritual Growth and Development Opportunities: Quarterly paid half-day with the Lord, team spiritual development.
- Meaningful Work: Make a lasting impact on the lives of those you serve, while working with a supportive and collaborative team.
And additional perks!
Keyword: Adaptability/Flexibility, Self Motivations, Accountability, Teamwork, Communication, Conflict Resolution, Problem-Solving, Attention to Detail, Time Management, Decision-Making, Customer- Centricity
Required Experience:
- 2 Year / Associate Degree
- 13 years of administration experience, or equivalent combination of education and experience.
From: Cru