Communication Skills, Computer Systems, Cost Control, Customer Relations, Customer Support/Service, Equipment Maintenance/Repair, Ingredient Preparation, Inventory Management, Mathematics, Order Processing, Profit & Loss, Transaction Processing/Management
The role involves overseeing all shift activities, including cost and inventory control, cash handling, customer relations, staffing, and maintaining store standards. You must set a positive example by strictly following policies and procedures, ensuring excellent customer service, cleanliness, and profitability.
- Operate equipment, stock ingredients, prepare products, and process orders.
- Manage inventory and complete related paperwork.
- Maintain cleanliness of equipment and facility daily.
- Communicate effectively with customers and team members both verbally and in writing.
- Handle cash accurately, including making correct change and processing transactions.
- Use computer systems to enter orders and manage tasks.
- Skills include quick math, motor coordination, and strong communication abilities.