Domestic Sales Ticket Program & Contracting Manager

The Walt Disney Company

Celebration, FL

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JOB DETAILS

SALARY

$91,000–$121,900 Per Year

SKILLS

Amusement Parks, Business Operations, Channel Sales, Chartered Institute of Management Accountants (CIMA), Contract Management, Contract Requirements, Cross-Functional, Detail Oriented, Documentation, Establish Priorities, Financial Accounting, Follow Through, Legal, Logistics, Microsoft Excel, Microsoft Outlook, Microsoft Word, Military, Multitasking, National Sales, Negotiation Skills, Operational Strategy, Operations Management, Performance Management, Performance Tuning/Optimization, Pricing, Product Pricing, Project Management Software, Project/Program Management, Revenue Growth, Sales, Sales Strategy, Solution Sales, Team Player, Time Management, Travel Industry, Wholesale Industry, Willing to Travel

LOCATION

Celebration, FL

POSTED

3 days ago

Domestic Sales Ticket Program & Contracting Manager

The Domestic Sales Ticket Program & Contracting Manager is responsible for leading and overseeing the sales contracting process for Walt Disney World (WDW), Disneyland Resort (DLR) and Aulani, spanning all domestic and international wholesale, travel agency and military sales channels. This role supervises a wide range of annual travel trade contracting requirements, manages the review and communication of special promotions to trade clients, and prioritizes daily activities for the team. The role collaborates extensively with cross-functional partners including Legal, Financial Accounting, CIMA, Sales Strategy, Pricing & Logistics to ensure contractual obligations are met, operational efficiency is maximized, and sales performance is optimized. Additionally, this role liaises with legal to give guidance to Disney Destinations Strategy, Sales & Solutions teams.

This position sits onsite in either Celebration, FL or Anaheim, CA.

Key Responsibilities

+ Lead and manage the contracting timeline and requirements for WDW, DLR, and Aulani across all sales channels, including Domestic & International Wholesale/OTA, Military Sales, Travel Agency & National Account Sales, EarMarked, Central Florida ticket sellers, and accommodation programs

+ Coordinate and communicate product updates, legal Exhibits, and client notifications, partnering with Pricing & Logistics for execution

+ Partner closely with Legal teams to execute ad hoc contracts, ensuring consistent language and policy, leveraging experience from similar agreements

+ Coordinate financial security requirements with Financial Accounting for annual and mid-term contracting changes

+ Partner with DX Intelligence and Sales Strategy, providing account information to support nets/commissions, client incentives, and sales channel alignment

+ Provide sales channel mapping for Product TSRs to ensure accurate client setup and contracted product delivery via Disney Travel Trade Connectivity

+ Lead and oversee the Yellow Pass annual recertification process

+ Serve as subject matter expert on contractual terms and conditions, acting as a voice in business operations decisions impacting Sales channels

+ Drive department operational efficiency by leveraging technology and collaboration with stakeholders, including driving the contract efficiency project

+ Supervise Contract Specialists serving Domestic and International trade clients, defining expectations and priorities for operational success

Qualifications

+ Strong knowledge of overall travel industry, preferably with work experience in the wholesale channel of the travel industry

+ Knowledge and experience working with contracts, agreements and other legally binding documentation

+ Identify opportunities, plan, negotiate and execute projects with proper follow-through, on-time completion and with limited supervision

+ Demonstrate ability to partner internally and externally and to work comfortably and effectively at all levels

+ Proficiency with Microsoft Word, Excel and Outlook is a must and preferably Airtable or other project management applications

+ Experience working in collaborative environments and managing multiple projects

+ High attention to detail and experience multitasking in a fast-paced environment

Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

The hiring range for this position based in Celebration, FL is $91,000.00-$121,900.00 per year. The base pay actually offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, depending on the level and position offered.

Job ID: 10151307

Location: Celebration,Florida

Job Posting Company: Walt Disney World Resort
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

About the Company

The Walt Disney Company

The Walt Disney Company is the global leader in high-quality entertainment and innovative technology. Begin a career that delivers unparalleled creative content and experiences to audiences around the world.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Entertainment Venues and Theaters

WEBSITE

https://jobs.disneycareers.com