Domain Delivery Lead – Digital Marketing Technologies

Domain Delivery Lead – Digital Marketing Technologies

Location: Bay Area, CA

Fulltime/Permanent

Position Summary

• The Domain Delivery Lead for Digital Marketing Technologies is accountable for the scoping, sizing, designing and end-to-end delivery and operation of all solutions across the Digital Marketing product portfolio, including Customer Engagement, Marketing Automation, Marketing Data & Analytics, and Market Insights.
• This role is responsible for developing and scaling the Digital Marketing Technologies competency of our company, ensuring that holistic solutions are delivered, across multiple clients, with high quality, are aligned to business needs, and are delivered on schedule. The individual will lead and influence cross-functional teams, manage senior stakeholder relationships, and drive execution across a complex landscape of platforms including Salesforce, Veeva Vault, AWS data platforms, AI tooling, and analytics.
• The ideal candidate brings strong team and competency development, leadership, relationship building and management, delivery governance, and technical acumen, with the ability to operate across multiple business and engineering domains and drive value through scalable, data-driven, and the drive to establish an AI-native team and deliver AI-enabled solutions.

Key Responsibilities

• Accountable for overall solution delivery across all digital marketing technology products, ensuring quality, scalability, and timeliness
• Lead stakeholder communication to ensure alignment, transparency, and clear understanding of digital and marketing priorities and outcomes
• Provide team with best practice domain context and initiative oversight in relation to Marketing Technology Architecture supporting Marketing Automation, Omni-Channel Marketing, Consent, Segmentation, Personalization, Market Insights, Marketing Data Strategy, and Marketing Analytics
• Ensure best in class digital marketing solutions are delivered above standards, follow process, and timelines are consistently met
• Drive Omni-Channel Marketing adoption and execution through best practice and advisory services to client business stakeholders, IT, and broader supporting teams
• Champion the use of modern technologies and AI-driven capabilities to enhance product value and operational efficiency, while building an AI-native delivery team
• Own scope management, including defining, refining, and controlling scope across products and features
• Manage resource allocation and capacity planning across teams to optimize delivery outcomes
• Build and maintain strong client and business relationships, ensuring delivery aligns to value creation and business impact
• Oversee backlog management, prioritization, and readiness to maintain continuous delivery flow
• Drive cross-functional communication across product owners, engineering, data teams, and business stakeholders
• Ensure alignment across interconnected product areas including Marketing Data and Analytics and Marketing Automation
• Identify and mitigate delivery risks, dependencies, and issues proactively
• Promote adoption of Agile best practices and strong product delivery discipline
• Participate in customer pursuit and acquisition and in company’s own sales and marketing development and execution plans
• Own and drive the development of the Digital Marketing Technologies competency and the efficient Implementation of the Delivery and Support services organization to ensure readiness for project bids
• Responsible for the hiring, management and development of the competency resources, in close alignment with company leadership and executive team

Key Platforms & Ecosystem

• Aha, Jira, Confluence, Teams
• Salesforce (Core Platform, Experience Cloud, Marketing Cloud Engagement, and Marketing Cloud Next)
• AWS Services (Redshift, Glue, S3, Bedrock, etc.)
• Veeva Vault (PromoMats, MedComms)
• Tableau, PowerBI
• Census/Fivetran
• Hootsuite
• OneTrust
• Event Management solutions
• AI technologies from Anthropic, Microsoft, Google, Open-AI and others

Qualifications

• Bachelor’s degree in a relevant field; advanced degree preferred
• 10+ years of experience in delivery leadership, product delivery, or program management roles
• Experience delivering digital and marketing technology solutions
• Strong stakeholder management and communication skills
• Ability to manage multiple concurrent initiatives and priorities effectively
• AI Fluency and experience delivering AI/ML-driven use cases in digital, marketing, and data platforms
• Strong understanding of Agile delivery models and product centric operating frameworks
• Experience managing distributed teams (onshore/offshore)

Preferred Skills

• Experience in biotech / life sciences industry
• Strong understanding of data platforms and integration patterns
• Experience working across CRM, email, media, web, insights, and analytics domains

Why This Role

• AI is not a buzzword here — it is the work. We are actively deploying LLM-powered summarization, intelligent tagging, and automated insight generation. The person in this role will oversee how we deliver these capabilities, not watch from the sidelines.
• You will have genuine product ownership. You will influence roadmap priorities and be accountable for value-driven outcomes.
• The domain is high-stakes and high-visibility. Your ownership of Digital and Marketing IT will directly influence how commercial leadership makes decisions. Your work will be seen.

The salary range provided for this contract role represents our good faith estimate for this position. Within the range, individual offers will vary based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process (W2 or C2C). In addition to compensation, the company provides eligible W2 employees with a comprehensive and highly competitive benefits package.

I.T. Solutions, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.