DOL TAP Lead Facilitator (Full-time) - Shaw AFB, SC

Serco

Shaw AFB, SC

JOB DETAILS
LOCATION
Shaw AFB, SC
POSTED
30+ days ago
Position Description


JOIN OUR TEAM to assist and prepare ~200,000 service members who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemembers through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, as well as connection to approved government and non-government partners. Our team ensures servicemembers and their families have the necessary career tools and information to seamlessly transition into the civilian workforce.


The DOL TAP program is in need of a skilled and compassionate Lead Facilitator who has prior experienceteaching and/or instructing military personnel transitioning to civilian professional and vocational occupations. This will also organize and support facilitation assignments in an assigned area (Hub).


In this role, you will:


+ Teach and/or instruct military personnel transitioning to civilian professional and vocational occupations.

+ Guide the transitioning military service members in identifying goals along with recognizing any employment or education gaps.

+ Provide transitioning service members (Active, Reserve, National Guard), family members, and veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing.

+ Assist in preparing for civilian employment and participation in technical programs and schools.

+ Conduct small and large group instruction on the job search process.

+ Deliver standardized curriculum via in-person or virtual classrooms.

+ Ensure completion and submission of classroom reports for their assigned Hub.

+ Ensure all facilitators maintain training certifications and follow standardized curriculum.

+ Observe and mentor new facilitators during the delivery of standardized curriculum.

+ Validate weekly and quarterly schedule of facilitation assignments.

+ Proactively communicate concerns to stakeholders in a timely manner.

+ Coordinate travel assignments and adhere to travel expense policies for their assigned Hub.

+ Report to a regional manager and attend weekly meetings (virtually).

+ Upon emergent needs, be able to facilitate on short notice.

+ Work and reside within the Hub assigned area.


Additional information:


+ Lead Facilitator is assigned a primary location within the hub that has satellite locations.

+ Lead Facilitator is trained on the CORE DOL standardized curriculum and the other DOL TAP curricula. Lead Facilitators are to maintain certification.

+ Any facilitation assignment that is greater than 40 miles from Lead’s primary location, then, travel will be reimbursed.

+ Comprehensive training is provided and expected to be completed within the first month of employment.


Typically, a Lead Facilitator will facilitate 2 – 3 days per week. Lead Facilitators are expected torespond to emergent facilitation assignments.


Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco


Qualifications


To be successful in this role, you will have:


+ A High School Diploma and 3 years of experience as a professional trainer, facilitator, and/or classroom instructor.

+ OR an Associate’s degree

+ Experience as a classroom instructor.

+ Experience which demonstrates understanding of private and public sector employment processes.

+ Must be knowledgeable of the workplace, jobs, and requirement for entry into those jobs.

+ Must demonstrate the ability to provide standardized training to groups with up to 50 participants.

+ Familiar with MS Windows and Office.

+ Effectively communicate with Military clients and Government representatives.

+ Comfortable instructing and speaking in front of a group, be observant of others, possess the ability to professionally engage with a diverse audience.

+ May require extended hours, including weekdays, weekends, and some holidays.

+ Must have excellent time management skills, able to work independently and follow directions.

+ Must respond to emergent facilitation assignments.

+ Meet country specific employment requirements.

+ This is a higher-level facilitation position so selected individual must be able to perform all of the skills / roles of other facilitators.

+ The ability to travel up to 25%.


If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!


Military Veterans and Spouses encouraged to apply.


Company Overview


Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.


To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.


Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice (https://www.serco.com/na/privacy-policy) .


Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .


Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


Click here to apply now (https://careers-sercous.icims.com/jobs/70825/dol-tap-lead-facilitator-%28full-time%29---shaw-afb%2c-sc/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)


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ID _70825_


Recruiting Location : Location _US-SC-Shaw AFB_


Category _Counseling/Support/Outreach_


Position Type _Full-Time_


Security Clearance _None_


Telework _No - Teleworking not available for this position_


Campaign _LPDOLTAP_

About the Company

S

Serco

Serco, Inc. is the North America division of Serco Group, plc, one of the world’s leading service companies. At Serco we serve every branch of the U.S. Military, federal, state and local governments, Canadian and provincial governments, as well as commercial customers. We are a leading provider of professional, technology, engineering, trades, and management services, and we support the public service areas of Defense, Citizen Services, and Transportation.

Headquartered in Herndon, Virginia, Serco has over 9,000 employees working at over 100 sites across the U.S. and Canada. Serco is a business where people and values matter. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. Put simply, Serco is a place you can count on. We embody a holistic approach to wellbeing and offer our employees a suite of benefits that enable you to achieve your physical, emotional, financial, social, community and career goals.

Serco is a place where you can make a difference because every contribution matters. So while your place at Serco may vary depending on your role, we know you will find your place here. You are invited to come discover your place in our world.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Other/Not Classified
EMPLOYEE BENEFITS
Paid Sick Days, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Work From Home, Life Insurance
WEBSITE
http://www.serco-na.com