Dog Groomer - Part-Time

The Barkley Pet Hotel and Day Camp

Chagrin Falls, OH

JOB DETAILS
SKILLS
Animal Care, Communication Skills, Customer Experience, Customer Relations, Detail Oriented, Develop and Maintain Customers, Hospital, Housekeeping/Cleaning, Organizational Skills, Patient Safety, Presentation/Verbal Skills, Pricing, Safety Standards, Team Player, Telephone Skills, Veterinary Medicine, Writing Skills
LOCATION
Chagrin Falls, OH
POSTED
17 days ago

Professional Dog Groomer

Part-Time | Commission-Based

Are you a skilled groomer who values safety, precision, and strong client relationships?

We are seeking an experienced Dog Groomer to join our Pet Spa team. This role is ideal for a professional who takes pride in high-quality grooms, clear communication, and protecting the physical and emotional well-being of every pet.

Who We Are

NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We’re proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.

At NVA Pet Resorts, our mission is simple:

Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

Position Overview

This is a commission-based role reporting to the General Manager.

Our groomers are trusted professionals responsible for:

  • Delivering high-quality, breed-appropriate grooms
  • Maintaining strict safety standards
  • Communicating clearly with pet parents
  • Protecting the health and emotional well-being of every pet
  • Safety and communication are just as important as technical skill.

What You’ll Do

  • Grooming & Safety
  • Perform full grooms, baths, and touch-ups to professional standards
  • Assess coat condition and pet temperament before starting services
  • Never compromise safety for speed or aesthetics
  • Monitor pets closely for signs of stress, injury, or health concerns
  • Follow all handling protocols, especially for senior, anxious, aggressive, or medically sensitive pets
  • Ensure pets have water and potty breaks during longer appointments
  • Maintain safe tool handling and equipment checks daily

Client Communication

  • Conduct thorough meet-and-greets to clarify expectations
  • Explain coat condition, grooming limitations, and realistic outcomes
  • Obtain approval for any additional services or pricing adjustments
  • Provide post-groom updates and report any health observations
  • Respond promptly to client calls and emails
  • Rebook and maintain your client base professionally

Cleanliness & Professional Standards

  • Maintain a sanitized grooming space at all times
  • Sweep hair promptly and clean bathing/drying areas daily
  • Disinfect drying rooms daily and deep disinfect weekly
  • Properly label and identify all pets in your care
  • Communicate clearly with pet care staff regarding pet location and timing

What We’re Looking For

We are seeking a groomer who is:

  • Experienced and technically skilled
  • Calm, patient, and safety-focused
  • Strong in written and verbal communication
  • Detail-oriented and organized
  • Professional and reliable
  • Comfortable working in a team-based resort environment

You must be able to:

  • Groom all breeds and coat types confidently
  • Lift up to 60 lbs
  • Stand for extended periods
  • Work weekends
  • Handle pets safely and gently at all times

Qualifications

  • 2–4 years professional grooming experience preferred
  • Grooming certification preferred but not required
  • Strong knowledge of breed standards and scissoring techniques
  • Commitment to humane handling practices

Work Schedule

  • Part-Time
  • Monday–Friday shifts
  • Weekend availability required

Equal Opportunity Employer

NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.

At The Barkley, we employ responsible, devoted, and detail-oriented animal care professionals who perform their jobs superbly in an interesting, challenging, fulfilling, and enjoyable working environment. Our dedicated team leads the pack in providing personalized care to meet the needs of every unique furry guest.

Benefits

Tips, Commission pay, Employee discount, Flexible schedule, 401(k), 401(k) matching, Referral program, Paid training

Job Type

Part time

Schedule

Monday to Friday, Weekend availability, Holidays

About the Company

T

The Barkley Pet Hotel and Day Camp

The Barkley Pet Hotel and Day Spa is Northeast Ohio’s #1 pet care destination for dogs and cats. At The Barkley, we combine long-term care principles with homelike amenities and recreational activity to provide and personalize the ultimate comfort, safety and happiness for each individual pet guest. Our state-of-the-art facility in Cleveland is conveniently located near Solon, Beachwood, Pepper Pike, Shaker Heights and other east side suburbs. It features a clean, secure and controlled environment, which meets and exceeds all industry standards for Boarding, Grooming, and Doggie Day Camp. Our trained and caring animal care professionals are the ‘best in the business’ and carry an impeccable track record of over 292,000 safe pet stays, 88,000 fun-filled Day Camp visits and 75,000 pleasing grooming services. Our clients find value in our competitive pricing structure and are able to achieve incomparable peace-of-mind knowing their precious family members are in the most-trusted hands available and are only a webcam broadcast or telephone call away….24-hours a day, 365 days a year!
COMPANY SIZE
20 to 49 employees
INDUSTRY
Other/Not Classified
WEBSITE
http://www.cleveland.thebarkleypethotel.com