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Document Services Clerk

Educated Solutions

Houston, TX

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JOB DETAILS
SKILLS
Adobe Acrobat, Commercial Real Estate, Communication Skills, Copying Machines, Customer Support/Service, Detail Oriented, Document Imaging, Document Scanners, Document Tracking, Equipment Replacement, Establish Priorities, File Management, Identify Issues, Inventory Levels, Inventory Management, Inventory Reports, JPEG, Lift/Move 50 Pounds, Mail Processing, Maintenance Services, Microsoft Excel, Microsoft Office, Microsoft Word, Mobile Devices, Multiplatform/Cross-Platform, Multitasking, Operational Support, Organizational Skills, Printers, Printing, Problem Solving Skills, Product Packaging, Quality Control, Reporting Skills, Support Documentation, TIFF, Time Management
LOCATION
Houston, TX
POSTED
Today
Location
Houston,TX

Description

Our client, the U.S.'s largest commercial real estate services firm, has an exciting opportunity for a Document Services Clerk to support a corporate office environment in Houston, TX. This 5+ month contract role is ideal for a detail-oriented professional with strong document services, print production, and customer service experience who thrives in a fast-paced environment with multiple priorities. Schedule is Monday-Friday, 7:30am-4:30pm.

Job Description:
• Operate high-volume copiers, printers, scanners, and document imaging equipment
• Prepare, format, troubleshoot, and manage digital files for print production
• Perform quality control checks to ensure professional and accurate print output
• Assist employees and customers with print requests, service inquiries, and troubleshooting support
• Manage incoming and outgoing mail, courier deliveries, and package processing
• Maintain inventory levels for paper, toner, and document service supplies
• Perform basic maintenance on printers and copiers, including replacing toner cartridges and troubleshooting minor issues
• Support document finishing processes including cutting, binding, laminating, and packaging materials
• Prioritize and manage multiple print and document requests based on urgency and complexity
• Escort shredding and facilities vendors as needed and assist with shredding service coordination
• Generate site reporting and track document service requests and completion status
• Support workplace operations by maintaining organized, efficient, and safe document service areas

Must Have Qualifications:
• High school diploma or GED required
• Minimum of 1 year of experience in document services, print production, mailroom operations, or a related customer service role
• Hands-on experience operating printer/copier machinery and replacing toner cartridges
• Strong customer service and communication skills with a professional demeanor
• Familiarity with Microsoft Office Suite and common file formats including PDF, TIFF, JPEG, Word, and Excel
• Ability to multitask and work effectively under pressure with multiple deadlines
• Strong organizational and problem-solving skills
• Ability to lift and move boxes up to 50 lbs and operate equipment such as a two-wheel dolly
• Comfortable learning and working across multiple software platforms and handheld technologies

Nice to Have Qualifications:
• Prior experience in corporate print centers or high-volume document service environments
• Experience with mailroom or courier operations
• Experience with inventory tracking and reporting

About the Company

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Educated Solutions