Docket Specialist (Domestic Violence) - Lee County

Docket Specialist (Domestic Violence) - Lee County

Salary

$34,947.90 Annually

Location

Lee County Justice Center, 1700 Monroe Street, Fort Myers, FL 33901, FL

Job Type

Full time FTE 1.0

Job Number

AOC01417

Department

Civil

Division

Domestic Violence

Opening Date

07/20/2026

Closing Date

7/31/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

KEY REQUIREMENTS

• Graduation from a high school or a GED
• An Associates degree or (60 hours of credit earned toward a bachelors degree) from an accredited college or university in a related field such as Psychology, Sociology, Criminal Justice or Law
• Three years of paraprofessional experience in a criminal justice system or related field. (A combination of equivalent education beyond high school and experience may be considered to meet the experience requirement)
• Knowledge of court practices and procedures as they relate to injunctions for protection and family law
• Knowledge of the basic structure of the courts and criminal justice system
• Knowledge of computer applications, including but not limited to: Odyssey, CJIS, Microsoft Word, and Excel
• Ability to type 35 correct words per minute (CWPM)

SUMMARY

The Docket Specialist is a professional and highly responsible position providing case flow management for a high volume injunction for protection docket for five Family Law Judges. The Docket Specialist monitors the court docket, prepares summary reports, verifies and researches case information, schedules hearings, and provides follow-up for injunction for protection cases. The Docket Specialist handles the preparation of files, calendaring of hearings, verification of service, completion and amendments of orders, and performs clerical duties associated with the duties listed. The Docket Specialist is required to provide quality, accurate, and timely information to the Family Law Judges and court personnel. This position is required to attend court, announce cases, and efficiently handle the case flow of the injunction and violation dockets.

The Docket Specialist is required to assist with the preparation, completion, and notarization of documents. This position is required to handle a high volume of public and professional inquiries, manage the calendaring of intake appointments, and use a multi-line telephone system. The Docket Specialist requires good communication skills and the ability to provide a clear explanation of the court process, the terms of the protection order, and enforcement remedies. The Docket Specialist is also required to perform front desk duties, as assigned. General office duties are required. The Docket Specialist position reports directly to the Program Coordinator in the Domestic Violence Division. Performance is evaluated by accuracy and efficiency of work provided, timeliness of duties, and by feedback from the public and other agencies.

Primary responsibilities of a Docket Specialist include the following: (1) Docket preparation, hearings, and follow up; (2) Preparation of summary case reports and orders from court including notarization; (3) Provide assistance with intake and front desk responsibilities; (4) Monitoring of case scheduling; (5) Perform other administrative duties as assigned.

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

(1) Docket Preparation, hearings, and follow up

• Prepare court files for a high volume court docket.
• Calendar hearings.
• Prepare and disseminate the injunction for protection docket.
• Attend Injunction for Protection hearings.
• Arrange for court interpreters and any other court accommodation needed.
• Insert and type data into the CJIS (Criminal Justice Information System) program.
• Compile monthly statistical information.
• Fax and receive service information from the Lee County Sheriffs Office including verifying service information.

(2) Preparation of summary case reports and orders from court including notarization

• Prepare summary reports, verify and research case related information.
• Notarize documents received by litigants and process accordingly.
• Prepare court orders including violation hearings, setting trial dates and releasing bonds.
• Monitor compliance of court orders, including any special conditions.
• Case Manage Motions for Continuances.
• Prepare and complete civil cases for judicial review

(3) Provide assistance with intake and front desk responsibilities

• Assist litigants, attorneys, and court personnel with injunction for protection inquiries, paperwork, affidavits, and motions.
• Provide victim assistance and maintain confidential information as required by law.
• Answer a multi-line telephone and assist a high volume of public and professional inquiries about injunctions for protection, the court process, and case information.
• Assist litigants and walk-ins in a neutral and discrete manner.
• Schedule, manage, and maintain the intake appointment calendar.
• Prepare and disseminate mail.
• File, fax, scan, deliver, and receive files.
• Perform front desk duties
• Fax and receive emergency injunction information from the Lee County Sheriffs Office.

(4) Monitoring of Case Scheduling

(5) Perform other intake and administrative duties as assigned

Typical Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of:

• Methods, practices, principles, procedures, and techniques used in interviewing litigants as it pertains to the operation of the department
• Local, state, and federal guidelines, rules, regulations, and statutes as they pertain to injunctions for protection and domestic violence crimes
• Court practices and procedures as they relate to injunctions for protection and family law
• Basic structure of the courts and criminal justice system
• Computer applications, including but not limited to: Odyssey, CJIS, Microsoft Word, and Excel

Ability to:

• Work well under pressure, multi-task, and meet established timelines and goals
• Deal effectively and professionally with petitioners/respondents from various backgrounds, and in various stressful conditions
• Exhibit sound judgment and use discretion
• Maintain Notary Public certification
• Work after hours when needed
• Compile information and compose summary reports
• Communicate thoughts and ideas effectively
• Effectively interpret general policy, criteria, and procedures for specific situations
• Follow written and oral instructions and procedures
• Develop good working relationships with local law enforcement, judges, court personnel, and community resources
• Work with detailed information accurately
• Work independently
• Compile reports, compose, and prepare correspondence
• Assist the public
• Maintain a variety of records
• Type 35 correct words per minute (CWPM)
• Provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary
• Maintain consistent and regular attendance, which is required

Supplemental Information

EDUCATION and/or EXPERIENCE

• Graduation from a high school or a GED
• An Associates degree or (60 hours of credit earned toward a bachelors degree) from an accredited college or university in a related field such as Psychology, Sociology, Criminal Justice or Law
• Three years of paraprofessional experience in a criminal justice system or related field. (A combination of equivalent education beyond high school and experience may be considered to meet the experience requirement)

CERTIFICATES, LICENSES, REGISTRATIONS

State of Florida Notary Public certification is required within (90) days of hire.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

01

Please type your First & Last Name below.

02

The information provided in your application must support your selected answers in the supplemental questions, which may be used as a scored evaluation of your knowledge, skills and experience. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the selection recommendation committee. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See Resume" or "N/A" is not an acceptable answer to the questions.

• Yes, I understand and agree
• No, I do not agree

03

Which best describes your highest level of education?

• High School or GED
• Vocational Certificate
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctoral Degree
• None of the above

04

If you indicated having an Associates degree (or 60 hours of credit earned toward a Bachelors degree) from an accredited college or university in a related field such as Psychology, Sociology, or Criminal Justice; please indicate major and minor areas of study. The information provided must also be reflected in your application. See resume is not an acceptable answer. If you do not have the education, please respond with Does Not Apply.

05

How many years of paraprofessional experience in a criminal justice system or related field do you have? A combination of equivalent education beyond high school and experience may be considered to meet the experience requirement.

• Less than three years
• Three to less than four years
• Four to less than five years
• Five to less than six years
• Six or more years
• No experience

06

Do you have experience creating or managing court dockets?

• Yes
• No

07

Do you have knowledge of court practices and procedures as they relate to injunctions for protection and family law?

• Yes
• No

08

Do you have professional working experience in the area of family law?

• Yes
• No

09

A State of Florida Notary Public Certification is required within (90) days of hire. Are you able to obtain and maintain this certification?

• Yes
• No

10

Are you able to type the required minimum of 35 correct words per minute (cwpm) with or without an accommodation? *ADA accommodation requests may be made by contacting the Chief of Personnel Services at 239-533-1705 or by sending an email to HumanResources@ca.cjis20.org to make the applicable request within a reasonable amount of time which would allow for such request to be considered prior to the scheduled event.

• Yes
• No

11

If selected for an interview, a skills test(s) may be administered to test your knowledge, skills, and abilities in performing the essential job functions of this position. Are you able to take the required skills test(s) with or without an ADA accommodation? *ADA accommodation requests may be made by contacting the Chief of Personnel Services at 239-533-1705 or by sending an email to HumanResources@ca.cjis20.org to make the applicable request within a reasonable amount of time which would allow for such request to be considered prior to the scheduled event.

• Yes
• No

12

Which of the following basic Outlook functions are you proficient in? Please check all that apply:

• Perform basic email tasks
• Manage contacts
• Configure and organize Outlook
• Manage tasks
• Manage Calendar
• Manage appointments & events
• Manage meetings
• None of the above

13

Which one of the following best describes your highest level of Microsoft Word proficiency?

• BASIC: Create new documents, open and edit existing documents, format characters and paragraphs, create and edit tables, modify page layout, and use auto-correct tool
• INTERMEDIATE: Insert and delete a section break in a document, format tables, paste a table from Excel into a document, work with columns, use graphics, create document templates, and work with styles
• ADVANCED: Manage data, work with Pivot tables and Pivot charts, use analytical add-ins, create a new conditional formatting rule, create a group or outline of data in a worksheet, and create and modify a macro command
• I do not have enough skills to meet the definition of the Basic level

14

Which one of the following best describes your highest level of Microsoft Excel proficiency?

• BASIC: Create basic worksheets; create basic formulas; use basic functions; modify and format a worksheet; print workbooks.
• INTERMEDIATE: Use advanced formulas; organize tables and worksheets; create and modify charts; analyze data using Pivot tables and Pivot charts; insert and modify graphic objects in a worksheet.
• ADVANCED: Create and edit macros; conditional formatting; apply data validation criteria; able to protect, share and merge files; trace cells and troubleshoot formula errors; uses data lists outline; consolidate date and link workbooks; export and import text files and XML data; import data from the Web and create queries; analyze data using trend line, spark lines and scenarios.
• I do not have enough skills to meet the definition of the Basic level

15

How did you come across this job opportunity? (e.g. GovernmentJobs.com, Indeed, Naples Daily News, News-Press, Charlotte Sun, Craigs List, DICE, Social Media, etc.)

Required Question

Employer Florida State Courts, Twentieth Judicial Circuit, Administrative Office of the Courts

Address AOC Human Resources, Rm 201, Justice Center Annex

1700 Monroe Street

Fort Myers, Florida, 33901

Phone 239-533-1710

239-533-1705

Website http://www.ca.cjis20.org