Dock Coordinator

Status: Full Time 

Location:New Arnold Palmer Children's Pavilion 

Near Arnold and Winnie Palmer, downtown Orlando 

Shift: Monday- Friday

At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida’s east to west coasts and beyond.

ORLANDO HEALTH - BENEFITS & PERKS:

Forbes Recognizes Orlando Health as a Best-In-State Employer

• Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

Employee-centric

• Orlando Health has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare

Position Summary
Responsible for a variety of routine tasks and functions to receive, ship, and distribute supplies to hospital departments, providing timely and accurate availability of required supplies.

Essential Functions
• Acts as the first point of contact for out bound carriers and is responsible for coordinating and managing the flow of dock traffic into the facility.
• Receives incoming orders and verifies against bill of lading or shipping documents to ensure shipment accuracy.
• Performs visual inspection on packages to identify damaged items. Aids, when needed, to assist with resolving or reporting shipping issues.
• Works directly with purchasing for discrepancies or shipping issues.
• Prepares outgoing materials for shipping, including returns and repairs. Confirms presence of accurate labeling, purchase orders, return authorizations, and materials disposition documentations for all packages.
• Performs data entry of completed purchase orders per functional assignment.
• Coordinates with the purchasing department the delivery of capital equipment and/or supplies including tissue, biologics, implants, and medication.
• Works directly with Clinical Engineering for equipment that needs to be checked in or out of the facility.
• Prioritizes and distributes orders to requesting locations in a timely manner.
• Participates in the put away process and validation process of perpetual inventoried items.
• Provides support for annual or bi-annual inventory counts to determine asset value and additional inventories as requested.
• Cooperates and interacts with supervisors, peers, other departments, and all customer groups within the facility.
• Communicates and listens effectively with internal and external customers; effectively understand instructions and shares knowledge.
• Performs accurate and timely filing and archiving of source documentation used in the shipping and receiving function within the department in accordance with the Orlando Health’s records retention policy.
• Assists with reconciliation of aging open orders and unit of measure discrepancies, as needed.
• Ensures the work area is always kept clean and neat.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Other duties as assigned or needed.

Other Related Functions
• Coordinates activities on the dock including showing drivers, if needed, where departments and/or customers are located throughout the facility.
• Presents a consistent professional image in dress and communications.
• Follows established safety procedures and guidelines for all heavy equipment, such as a forklift or pallet jack, as well as company owned vehicles.
• Maintains compliance with all Orlando Health policies and procedures.
• Requires repetitive lifting, pushing, carrying of light to heavy supply loads.
• Requires working in an environment of changing temperature, noise levels and moving objects.

Education/Training/Qualifications
High school diploma or GED equivalent.
Basic computer skills.
Strong verbal and written communication skills, preferred.

Licensure/Certification
None.

Experience
Two (2) years of experience in supply chain warehousing, receiving dock, or shipping and receiving. Experience with use of heavy equipment, such as forklift, pallet jack, dock equipment, preferred. Familiarity with automated Supply Chain Management systems.