Communication Skills, County Ordinances, Customer Support/Service, Detail Oriented, Establish Priorities, Finance, Fleet Management, Information/Data Security (InfoSec), Loans, Maintain Compliance, Microsoft Excel, Microsoft Outlook, Microsoft Word, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Regulations, Regulatory Compliance, State Laws and Regulations, Time Management, Transaction Processing/Management, Writing Skills
DMV Title Clerk (Multi-State Experience)
Location:North Scottsdale, AZ
Department:Operations / Title & Registration
Employment Type:Full-Time
Position Summary
We are seeking a detail-oriented and experiencedDMV Title Clerkwithmulti-state title processing expertiseto join our North Scottsdale team. This role is responsible for accurately processing vehicle titles and registrations across multiple states, ensuring compliance with varying state regulations, and delivering exceptional internal and external customer service.
The ideal candidate has strong knowledge of title procedures, excellent organizational skills, and the ability to manage high-volume workloads with precision.
Key Responsibilities
- Process vehicle title transactions includingnew titles, transfers, duplicate titles, and corrections
- Managemulti-state title and registration requirements, ensuring compliance with state-specific DMV regulations
- Review and verify documents for accuracy, completeness, and legal compliance
- Submit title applications to appropriate state agencies within required timelines
- Track title status and follow up on outstanding or rejected applications
- Maintain accurate records of all title and registration transactions
- Handle electronic and manual title processing systems across various states
- Work directly with customers, dealerships, lenders, and internal teams to resolve title discrepancies
- Ensure all paperwork complies withfederal, state, and local regulations
- Support audits and reporting requirements related to title processing
- Maintain confidentiality and security of sensitive customer information
Qualifications
- 1+ yearof DMV/title clerk experience
- Proven experience handlingmulti-state title processing(highly preferred)
- Strong knowledge ofDMV regulations, titling laws, and registration proceduresacross multiple states
- Experience with title management systems (e.g., Dealertrack, CVR, CDK, Reynolds & Reynolds, or similar)
- High attention to detail with strong organizational and time management skills
- Ability to manage high-volume workloads and meet deadlines
- Proficient inMicrosoft Office (Excel, Word, Outlook)
- Strong written and verbal communication skills
Preferred Qualifications
- Experience inautomotive dealership, fleet management, or finance/lending environments
- Arizona DMV experience plus additional states (e.g., CA, TX, NV, CO, FL, etc.)
Schedule
- Monday through Friday, 8:00 AM - 5:00 PM
- Flexibility for an earlier start schedule is availablebased on candidate preference and business needs
Key Competencies
- Accuracy & attention to detail
- Regulatory compliance mindset
- Problem-solving and issue resolution
- Time management & prioritization
- Customer service focus
- Adaptability to changing state regulations
Work Environment
- Office-based position located inNorth Scottsdale, AZ
- Fast-paced, deadline-driven environment
- Collaboration with internal departments and external agencies
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.