Job Summary:
The Division Manager is responsible for overseeing and managing the operations, schedule, performance, and strategic direction of a specific division within the company. This role involves ensuring operational efficiency, achieving financial goals, and leading a team to deliver high-quality maintenance services. The Division Manager works closely with other division managers and the executive team to align division objectives with the company's overall goals.
Key Responsibilities:
- Oversee the daily operations of the division, ensuring efficiency and effectiveness.
- Develop and implement strategic plans and operational goals for the division.
- Manage and optimize resources, including staffing, equipment, and budget.
- Monitor and analyze financial performance, including revenue, expenses, and profitability at the job level and collectively as an operational unit.
- Ensure compliance with company policies, industry regulations, and safety standards.
- Lead, motivate, and develop division staff to achieve high performance and professional growth.
- Coordinate with other divisions and departments to ensure seamless operations and collaboration.
- Assist with the QA/QC department to implement and oversee quality control processes to ensure high standards of service delivery.
- Manage client relationships and address any issues or concerns to maintain high levels of customer satisfaction.
- Manage and adhere to client safety requirements while leading subordinate employees to follow all client and company safety requirements.
- Conduct regular performance reviews and assessments to identify areas for improvement.
- Prepare and present reports on key performance indicators (KPI's) and division performance, including financial metrics and operational status to senior management.
- Drive continuous improvement initiatives and innovative practices within the division.
- Ensure effective communication and coordination within the division and with other parts of the organization.
Education:
- Bachelor's degree in Business Administration, Engineering, Operations Management, or a related field is preferred.
Experience:
- 7+ years of experience in a management role within the industrial maintenance or related industry.
- Proven track record of managing operations, leading teams, and achieving financial targets.
Knowledge Skills & Abilities:
- Strong understanding of operational management principles and practices.
- Excellent leadership and team management skills.
- Possess a very strong appreciation for safety, while having a firm understanding of the consequences of an unsafe workspace.
- Proficiency in operational management software and tools.
- Strong financial acumen and experience with budgeting and financial analysis.
- Exceptional communication and interpersonal skills.
- High level of integrity and ethical standards.
- Ability to develop and implement effective operational strategies and goals.
- Strong problem-solving and decision-making abilities.
- Ability to manage multiple projects and priorities simultaneously.
Work Location and Travel:
- Primarily based at the company's main office at 2730 Mine and Mill Road, Lakeland, Florida 33801 with frequent travel to operational sites and client locations as needed. (Alternative option - Primarily based out of the respective division's base office at "X" with frequent travel to operational sites and client locations as required.)
Work Environment:
- This is a full-time position. Days and hours of work vary (Monday - Sunday with some overnight work) and overtime is frequently required.
- This position is safety sensitive in nature, which means employees perform duties so fraught with risks of injury to self or others, or environmental injury, that even a momentary lapse of concentration or attention can have disastrous consequences.
- The working environment is often in harsh elements (hot/humid and/or cold temperatures, rain, etc.) Industrial environments often have exposure to hazardous chemicals, moving heavy equipment, and other safety-sensitive hazards/risks. Must always be alert and able to safely perform the essential duties of the job without risking harm to oneself or others.
- Mid-State maintains a firm commitment in providing a safe and healthy work environment for its employees and quality services to its clients. Mid-State is a drug-free workplace. Must be able to pass a post-offer / pre-placement drug screen and job-related employment physicals. Must also submit to a post-offer / pre-employment background check that verifies criminal history.
Physical Requirements:
Talk/Hear: Required to communicate effectively with team members, clients, and stakeholders, and to address issues, provide instructions, and facilitate meetings and negotiations.
Stand/Sit: Frequently required to oversee and participate in meetings, manage day-to-day operations, and perform administrative tasks such as reviewing reports and handling correspondence.
Walk: Regularly required to navigate between different areas of the office or facility, visit team members, and conduct inspections or site visits as needed.
Use hands/fingers to handle or feel: Frequently required to operate office equipment, type on a computer, handle documents, and manage various administrative tasks and communication.
Climb: Occasionally required to access high storage areas or equipment in facilities, if necessary, for inspections or to retrieve items.
Stoop, kneel, crouch or crawl: Occasionally required to reach low storage areas or work on tasks that require close access to ground-level equipment or facilities.
See: Required to review and analyze reports, monitor operations, evaluate performance, and make informed decisions based on visual assessments of facilities and work environments.
Carry, weight, Lift: Occasionally required to transport documents, equipment, or materials related to their division, ensuring that necessary items are moved and managed effectively.
Exposure to work: Regular exposure to industrial environments, including noise, machinery, and potential hazards.
Must be legally authorized to work in the United States.
Mid-State participates in E-Verify. Go to https://www.uscis.gov/e-verify to learn more.