District Staff Support Specialist

Raleigh City Council

Raleigh, NC

JOB DETAILS
SALARY
$45,000–$60,750 Per Year
SKILLS
Administrative Skills, Class C License, Computer Hardware, Computer Software, Driver's License, English Language, High School Diploma, Inventory Levels, Mail Processing, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Office Management, Policy Development, Procedure Development, Proofreading, Record Keeping, Regulations, Reporting Skills, Secondary School, Software Administration, Telephone Skills
LOCATION
Raleigh, NC
POSTED
3 days ago

District Staff Support Specialist

Salary

$45,000.00 - $60,750.00 Annually

Location

Raleigh Police Headquarters - 6716 Six Forks Road, Raleigh, NC

Job Type

Full-Time

Job Number

2026-00567

Department

Police North District

Opening Date

07/24/2026

Closing Date

7/31/2026 8:00 AM Eastern

Work Hours

Monday - Friday; 8:00 am - 5:00 pm

Hiring Range

$45,000.00 - $52,875.00

  • Description
  • Benefits
  • Questions

Job Description

The City of Raleigh Police Department is seeking an experienced District Staff Support Specialist. This role involves complex and difficult non-sworn secretarial work in the respective districts in the Field Operations Division.

Work includes the independent performance of complex clerical duties which require some independent judgment based on knowledge gained through experience. These employees may develop and refine working procedures for themselves and are required to exercise some initiative and independent judgment in carrying out their work to completion. Difficult decisions are referred to a superior for decision. Work is reviewed for the achievement of desired results and adherence to established procedures and policies.

Duties and Responsibilities

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

  • Takes, transcribes, checks, and proofreads dictation consisting of correspondence, memoranda, manuscripts, minutes, technical, administrative reports, and other material

  • Types memos, correspondence, and reports

  • Separates and distributes mail

  • Answers telephone and assists with answering inquiries requiring information of routine police policies, rules, and regulations

  • Compiles and maintains complex reports and classified file material

  • Determines inventory levels, monitors and generates orders as necessary

  • Maintains and audits office payroll and compensatory time

  • Provides assistance to district members and IT department staff for computer hardware/software use and maintenance

  • Creates complex reports requiring independent judgement and utilizing departmental software

  • Performs other tasks required by the assigned district and department

  • Safely operate city vehicles, as needed, for various administrative tasks

  • Performs other duties as needed

Typical Qualifications

Required Education and Experience:

High School diploma or G.E.D. equivalency and 1 to 3 years' experience in administrative, clerical, secretarial or related work

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted.

Required Licenses and Certification:

  • Valid North Carolina Class C Drivers License with a satisfactory driving record, or the ability to obtain within 60 days of hire

Preferred Education and Experience:

  • Some College or technical business training

Preferred Licenses and Certification:

  • Notary Public certification

Additional Information

Knowledge, Skills, & Abilities:

Knowledge of:

  • Modern office practices, procedures, systems, and equipment

  • Personal computer hardware and software

  • Business English, spelling, and punctuation

  • Policies and procedures

  • Principles and practices of modern office management

Ability to:

  • Take and transcribe dictation rapidly and accurately

  • Acquire knowledge of the policies, procedures, and services of the department

  • Keep moderately complex records and to prepare reports from such records

  • Make computations and tabulations with speed and accuracy

  • Deal courteously and tactfully with the public

  • Compose effective and accurate correspondence from general instructions

  • Establish and maintain effective working relations as necessitated by work assignments

  • Have initiative and to work independently but use good judgement determining if and when command staff should be notified of activities

Skill in:

  • Computer applications and word processing

ADA and Other Requirements:

Work Environment and Physical Effort:

Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body.

Work Environment:

Work is typically performed in an office or similar indoor environment. Employees will occasionally work in an outdoor environment.

Work Exposures:

Work in this position does not require frequent environmental exposures. Employees may occasionally be exposed to individuals who are hostile or irate.

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.

When you join the City of Raleigh's work family as a full-time employee, your benefits are an important part of your "total rewards". Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future.

To find out about the Citys benefits package, and other programs, please visit our Employee Benefits page: https://raleighnc.gov/services/jobs-and-volunteering/pay-and-benefits

The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are not eligible for the City of Raleigh's benefits.

01

Please select your highest level of education completed.

  • Some high school
  • High school diploma (or GED)
  • Some college
  • Associates degree
  • Bachelors degree
  • Masters degree
  • PhD or other professional degree

02

How much relevant or comparable work experience do you have in an adminstrative role?

  • None
  • Less than 1 year
  • 1 to less than 2 years
  • 2 to less than 3 years
  • 3 to less than 4 years
  • 4 to less than 5 years
  • 5 to less than 6 years
  • 6 to less than 7 years
  • 7 to less than 8 years
  • 8 to less than 9 years
  • 9 to less than 10 years
  • 10 years or more

03

Do you have a valid North Carolina Drivers License Class C or the ability to obtain one within 60 days of hire?

  • Yes, I currently have a valid NC Drivers License.
  • I do not currently have a valid NC Drivers License, but I can obtain one within 60 days of hire.
  • No, I do not currently have a valid NC Drivers License and NO, I cannot obtain one within 60 days of hire.

04

Have you ever been terminated or forced to resign from a position?

  • Yes
  • No

05

If you answered "yes" to being terminated or forced to resign, please provide an explanation and the date.

06

Do you currently hold a valid Notary Public certification?

  • Yes
  • No

07

Are you proficient with Microsoft Office (Word, Excel, PowerPoint, etc.)?

  • Yes
  • No

08

Do you currently hold a valid Notary Public certification?

  • Yes
  • No

Required Question

Employer City of Raleigh North Carolina

Address 222 W. Hargett St.

Raleigh, North Carolina, 27601

Website https://raleighnc.gov

About the Company

R

Raleigh City Council