District Manager
sweetgreen
Phoenix, AZ
The Area Leader has the following core responsibilities
- Developing internal succession plan and a deep bench of managers at all levels of store operations by developing head coaches and the ability to identify "raw" talent. Candidate will have a clear understanding of how to move capability and performance and a sense of urgency to do so.
- Developing and coaching an understanding of the sweetgreen profile and driving recruitment of high-potential internal and external talent.
- Driving continuous performance improvement focusing on leading indicators and established key metrics. Candidate will be balanced in their approach focusing on people, financial, and customer experience metrics equally.
- Meeting/exceeding annual P&L objectives with a primary focus on top-line sales, productivity, and production management.
- Driving top-line sales performance by fostering customer connections through community marketing, throughput and technology initiatives, new product launches and an in-depth merchandising mentality.
- Training, coaching, and inspiring all locations to deliver exceptional customer experiences and high quality culinary operations ensuring a commitment to sweetgreen's operational policies and procedures.
- Leading head coach development both personally and professionally through goal setting, coaching and feedback, and an innate understanding of what makes people tick, always connecting development to improved performance.
- Developing strong cross-functional partnerships that ensure the right support is provided to the stores to improve performance and remove barriers to focusing on the customer, people, and results.
- Fostering a positive, team-oriented environment with a healthy competitive spirit that ensures the sharing of best practices and a commitment to goal achievement.
- Fostering and growing strong community connections within each restaurant neighborhood by leading head coaches to develop brand ambassadors and maximizing sweetgreen community-based programs.
About You (minimum requirements)
- 5+ years of prior restaurant experience with 3+ years of multi-unit management.
- Proven experience balancing focus on new store openings and existing business performance: can manage multiple projects, delegates freely with quality follow and drive new store support and project management.
- Strong communication skills that engage people in a genuine, authentic way. Proactively connects to the team to drive behavior and results.
- Highly organized, able to multi-task, and easily adapts and respond to change.
- 2+ years of experience in both front of house and back of house/kitchen operation management.
- Disciplined approach to priority setting with the ability to identify the root cause of store operations and people opportunities, and move quickly to improve performance.
- Demonstrated management of applicable restaurant regulatory areas, including: employee safety; HAACP; wage + hour; immigration; food safety.
- Proficient computer skills in the Microsoft Office suite.
- Personal characteristics reflective of sweetgreen: high-energy, action oriented, self-motivated, positive and humble attitude, service-focused, flexible, fun-loving personality, and ethical with a high degree of integrity.
- Belief in and passion for the sweetlife and sweetgreen's core values.
About our sweetlife:
- Competitive base salary + 20% bonus potential
- Stock options
- Medical, dental + vision insurance plans to suit your and your family's needs
- Flexible PTO plan
- 401k program
- Paid family leave; we believe in fully supporting new parents
- Complimentary greens
- Free sweetgreen swag
- An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
- A collaborative team of people who live our core values and have your back
- A clear career path with opportunities for development, both personally and professionally
About Us:
Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together
About the Company
sweetgreen
our story
Founded in 2007, sweetgreen is a destination for simple, seasonal, healthy food. We believe the choices we make about what we eat, where it comes from and how it’s prepared have a direct and powerful impact on the health of individuals, communities and the environment. That’s why we’re building a transparent supply network, why we cook from scratch, and why we’re building a community of people who support real food.
We’re in the business of feeding people, and we’re out to change what that means.
our core values
These six core values embody our culture, spirit and dedication to doing what’s right. They keep us aligned and help us make decisions about everything from the food we serve to the way we design our stores.
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win, win, win
create solutions where the company wins, the customer wins, the community wins.
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think sustainably
make decisions that last longer than you will.
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keep it real
cultivate authentic food and relationships.
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add the sweet touch
create meaningful connections every day
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make an impact
leave people better than you found them.
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live the sweetlife
celebrate your passion and your purpose.
our mission
Our mission is to inspire healthier communities by connecting people to real food. We know that sweetgreen is a critical link between growers and consumers, and we feel a responsibility to protect the future of real food. To that end, we’re committed to supporting small and mid-size growers who are farming sustainably, to creating transparency around what’s in your food and where it came from, and to creating more accessibility to healthy, real food for more people. Because here at sweetgreen, impact is not an arm of our business, it is our business, and it permeates everything we do, from what we source to who we hire and how we support local communities. We want to make an impact and leave people better than we found them, and we tailor our approach in each market to reflect the needs of the community.