POSITION: District Level Technician
JOB OBJECTIVE
The District-Level Technician provides tier 1 and tier 2 technical support across all schools and administrative buildings within the district. This role is responsible for installing, maintaining, troubleshooting, and repairing district-owned hardware, software, network infrastructure, and classroom technology. The ideal candidate pairs strong technical problem-solving with excellent communication skills, ensuring minimal disruption to the educational environment.
ESSENTIAL JOB FUNCTIONS
Google Workspace & Cloud Administration:
Manage and optimize the Google Admin Console to ensure seamless district operations: oversee email safety, spam/phishing protections, and maintain cloud data integrity using district backup and recovery systems.
State & District Technical Management:
Lead the technical setup, environment configuration, and execution for high-stakes assessment platforms
Enterprise Software & Licensing Management:
Coordinate the deployment, enterprise distribution, and subscription licensing for specialized software suites.
Device Lifecycle & Hardware Support:
Oversee the Chromebook repair ecosystem, including hardware diagnostics, parts procurements, and maintenance coordination to ensure student device uptime. Provide director with quotes for replacement units.
Cybersecurity Awareness & Training:
Administer and monitor district-wide cybersecurity awareness training and phishing simulation platforms to mitigate organizational risk and improve staff security compliance.
Classroom Management & Monitoring Support:
Configure, deploy, and maintain classroom management and student digital safety platforms to support secure, compliant, and focused digital learning environments.
Documentation & Compliance:
Maintain accurate records of software licenses, hardware inventory, and security training compliance to support district audits and technical reporting
Performs related duties as required.
SECONDARY JOB FUNCTIONS
Assist in the Essential Job Functions of the other District Level Technician Roles
Network
Windows
Apple
Building Physical Security Systems