Dispatcher

Campbell's Trucking, Inc., is looking for a dispatcher to join our growing team in Tacoma, WA.

While working in Operations with a team that plans and manages truck drivers in day-to- day operations, our Dispatcher acts as the first point of contact with our drivers.

This position has typical work hours 5a-1p Mon-Fri, with occasional overtime opportunities.

Daily functions:

• Maintain dispatch system accuracy in real time status; ensure dispatch orders are updated properly in the system to include locations and scheduled delivery dates.
• Makes appointments in eModal system for all terminal pickups/deliveries.
• Communicate with drivers utilizing Trinium’s MC3 phone app
• Monitor import and/or export container termination status updates from port websites, equipment providers and/or steamship lines tools/websites.
• Communicate and update Operations Manager on daily progress, challenges, changes, terminal issues, equipment issues via email and by sending a daily recap report.
• Reply to emails timely and professionally.
• Answer phone calls timely and professionally.
• Complete other duties assigned.
• Experience in trucking industry dispatching and/or driver management preferred
• Good understanding of FMCSR’s (Hours of Service)
• Ability to learn and use software efficiently(experience with Trinium dispatch system a PLUS)

Requirements:

• High school diploma, general education degree or equivalent.
• Minimum one (1) year PORT related experience.
• Knowledge of customer service principles and practices.
• Excellent communication skills – verbal and written.
• Great listening skills.
• Customer-focused team player.
• Time management skills.
• Computer knowledge of Outlook, Gmail and MS Office (Word, Excel, Power Point, etc.).
• Well organized with high attention to detail and accuracy.

Email us your resume!