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Dispatcher / Office (Full/Part time)

TROYS TOWING INC

Detroit, MI

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JOB DETAILS
SKILLS
Best Practices, Communication Skills, Data Entry, Direct Response Advertising, Emergency Response, Establish Priorities, High School Diploma, Legal, Life Insurance, Multitasking, Organizational Skills, Presentation/Verbal Skills, Project Tracking, Typing, Writing Skills
LOCATION
Detroit, MI
POSTED
30+ days ago
Benefits:
  • 401(k) matching
  • Paid time off
  • Bonus based on performance
  • Competitive salary
  • Signing bonus

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
  • 401k
  • Aflac
  • Life Insurance 
  • Legal Shield 
 
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. Vehicle Impound releasing. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Great friendly, family work environment.



Responsibilities 
  • Receive inbound emergency and non-emergency calls 
  • Collect and document information from callers
  • Prioritize calls according to the level of urgency
  • Transmit information to the appropriate person or department
  • Direct response units to appropriate location
  • Monitor status of response team
  • Provide impound information to owners
  • Release impounded vehicles back to owners 
 
Qualifications
  • High school diploma/GED
  • Previous experience as a Dispatcher or in a similar position
  • Excellent typing and data entry skills 
  • Understanding of best practices and procedures for emergency response situations
  • Strong verbal and written communication skills
  • Highly organized with the ability to multitask and prioritize projects
  • Ability to work well under pressure
  • Be flexible for shifts (mostly day shift, but much be available for afternoons and nights). 

About the Company

T

TROYS TOWING INC