Monitor e-mail for incoming orders, inventory updates, and communication between team members. This position is responsible for executing a daily plan for movement of all freight within an assigned area.
Numbers & Facts
Location
Sidney, OH
Description
Position Summary
This position is responsible for executing a daily plan for movement of all freight within an assigned area.
Essential Functions
Assess customer needs and timing of deliveries
Manage daily delivery schedule for drivers
Plan deliveries and receives orders from suppliers
Provide frontline customer service for existing accounts
Answer all incoming phone calls promptly and courteously
Monitor e-mail for incoming orders, inventory updates, and communication between team members
Monitor web portals for station inventories
Solicit freight from customers
Create loads in dispatch system
Divide dispatch responsibilities with other team members
Enter incidents into KITS (incident reporting system)