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Dispatcher II

Kenan Advantage Group, Inc.

  • Sidney, OH
  • 13 days ago

    Highlights

    Monitor e-mail for incoming orders, inventory updates, and communication between team members. This position is responsible for executing a daily plan for movement of all freight within an assigned area.

    Numbers & Facts

    LocationSidney, OH

    Description

    Position Summary

    This position is responsible for executing a daily plan for movement of all freight within an assigned area.

    Essential Functions

    • Assess customer needs and timing of deliveries
    • Manage daily delivery schedule for drivers
    • Plan deliveries and receives orders from suppliers
    • Provide frontline customer service for existing accounts
    • Answer all incoming phone calls promptly and courteously
    • Monitor e-mail for incoming orders, inventory updates, and communication between team members
    • Monitor web portals for station inventories
    • Solicit freight from customers
    • Create loads in dispatch system
    • Divide dispatch responsibilities with other team members
    • Enter incidents into KITS (incident reporting system)

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