At UC Health, were proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the regions adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and youll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable, and diverse place of employment.
Public Safety Dispatcher Job Summary
Public Safety Dispatchers must determine the nature and location of calls requesting public safety, fire, medical, or other emergency and non-emergency services, then use computer-aided dispatch software (CAD) to dispatch, track, and monitor appropriate response for service. Receives and screens telephone calls, radio calls, collects information regarding crime or emergency in progress to relay to safety force personnel; and documents critical information to maintain the location and status of Public Safety units in the field.
Key Responsibilities
• Determine the nature and location of calls requesting public safety, fire, medical, or other emergency and non-emergency services • Use computer-aided dispatch software (CAD) to dispatch, track, and monitor appropriate response for service • Receive and screen telephone calls, radio calls, and collect information regarding crime or emergency in progress to relay to safety force personnel • Document critical information to maintain the location and status of Public Safety units in the field • Exercise reasonable independent judgment to determine priorities for service response in accordance with established procedures and protocols • Coordinate on-site activities of safety forces to ensure efficient and effective support services • Notify and coordinate response with outside agencies as needed, ex: police and fire units, Disaster Management personnel, hospital management, and other first responders • Enter, update, and retrieve information for a variety of different sources, including officers working in the field • Operate a variety of communications equipment, including multiple channel radio consoles, telephone, and computer systems • Monitor various alarm systems and closed-circuit cameras at multiple UC Health facilities • Is responsible for monitoring access control systems and building maintenance programs, as well as relaying weather-related problems to appropriate personnel • May work evenings, nights, weekends, and holidays to maintain 24-hour, seven-day-a-week coverage of the dispatch function • Performs other duties as required
About University of Cincinnati Medical Center
As part of the Clifton Campus of UC Health, Greater Cincinnatis academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati.
UC Medical Center is also home to medical breakthroughs - our physician experts conduct basic, translational, and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnatis only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moments notice for a wide variety of the most complex medical conditions and injuries.
Requirements
• High School Diploma or GED • Preferred: Associates Degree • APCO Basic Telecommunicator certification is required within one year of hire • Minimum Required: 3-5 Years equivalent experience • Preferred: 6-10 Years equivalent experience
Join Our Team
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About UC Health
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching - a combination that provides patients with options for even the most complex situations. Members of UC Health include:
• UC Medical Center • West Chester Hospital • University of Cincinnati Physicians • UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons) • Lindner Center of HOPE • Several specialized institutes, including: • UC Gardner Neuroscience Institute • The University of Cincinnati Cancer Center
Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
At UC Health, were proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.