The Dispatch and Field Liaison is responsible for coordinating the movement of the Company's field workforce for all new construction projects. This position works under general supervision of the Director of Human Resources and collaborates with Superintendents to determine jobsite needs and that sufficient workforce resources are allocated.
ESSENTIAL FUNCTIONS
SAFETY RESPONSIBILITIES
• Prioritizes safety as the utmost importance, even before production, and promotes a team culture that makes safety the primary focus for all employees at all times.
• Adheres to safety procedures in accordance with OSHA, Cal/OSHA, and other state-specific or local agencies, and Company safety policies and regulations.
STRATEGIC RESPONSIBILITIES
• Fully understands and shares a passion for the Company's core values, vision, mission, and objectives.
• Builds and maintains strong relationships as trust advisors to our clients.
DISPATCH AND FIELD LIAISON RESPONSIBILITIES
• Coordinates project workforce needs as forecasted and directed by the Preconstruction Services, Project Management, and Field Leadership Teams.
• Communicates detailed information such as time and specific locations to dispatch employee-owners to jobs in the field to ensure sufficient workforce resources are allocated.
• Works with the Director of Human Resources, Human Resources Generalists, and the Payroll Team to ensure compliance with employment laws and regulations and Company policies.
• Utilizes Company dispatch software and platforms to track the movement and status of the field workforce.
• Communicates dispatch and other employee-owner status changes to Superintendents.
• The Dispatch and Field Liaison may also assist with reception area duties, both at the main lobby and the Human Resources lobby and may assist the Office Administration Team as support during an absence of an Office Administration Team Member.
•Performs other duties as required.
• Assertiveness – Ability to act in a self-confident manner to facilitate completion of a work assignment.
• Accountability – Ability to accept responsibility and account for his/her actions.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Accuracy - Ability to perform work accurately and thoroughly.
• Adaptability – Ability to adapt to change in the workplace.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Autonomy - Ability to work independently with minimal supervision.
• Friendly – Ability to exhibit a cheerful demeanor towards others.
• Business Acumen - Ability to grasp and understand business concepts and issues.
• Communication - Must be an effective communicator, generating professional written material and delivering effective verbal presentations.
• Customer Oriented - Ability to take care of the others' needs while following Company procedures.
• Deadline Oriented – Ability to successfully work from a calendar, arrange tasks by due date, execute tasks as necessary to stay on track and meet deadlines.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Deductive Reasoning – Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience.
• Energetic - Ability to work at a sustained pace and produce quality work.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Enthusiastic – Ability to bring energy to the performance of a task.
• Research Skills - Ability to design and conduct a systematic, objective, and critical investigation.
• Training – Ability to develop a particular skill in other to bring them up to predetermined standard of performance.
• Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
• Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Judgment - The ability to formulate a sound decision using the available information.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Initiative – Ability to make decisions or take actions to solve a problem or reach a goal.
• Reliability – Possessing the trait of being dependable and trustworthy.
•Patience – Ability to act calmly under stress and strain and not being hasty or impetuous.
•Persistence - Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.
•Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
•Organizational Skills – Possessing the trait of being organized or following a systematic method of performing a task.
EDUCATION:
High school graduate or equivalent.
EXPERIENCE:
At least 3 years of experience in administrative support.
Previous experience with dispatching or logistics is a plus
COMPUTER/TECHNOLOGY SKILLS:
Proficient with Microsoft Office products (e.g., Word, Excel, PowerPoint, Outlook, and Teams).
Smartsheet experience is a plus but not required (training will be provided).
CERTIFICATIONS & LICENSES:
Not applicable.
OTHER REQUIREMENTS:
Must be able to receive instruction and supervision.
Must be bilingual (fluent in Spanish and English).