We are looking for a Technical Operations Analyst with excellent operational and communication skills to build applications and processes that drive operations for a highly technical team of digital forensic and discovery experts. The ideal candidate is a self-starter who has significant experience in discovery technology and operational execution. The team's projects contribute to Apple's overall legal strategies and provide significant opportunities for innovation.
As a member of the Discovery Technical Operations team, you will be responsible for:
Knowledge of macOS file system structures and command line tools
Experience with data processing in an electronic discovery environment
In-depth knowledge of digital forensics techniques and tools
Experience with custodial data collections for Discovery and/or forensic processing
Ability to manage multiple short-term requests of varying priority and SLAs as well as long-term projects
Experience supporting non-technical organizations with the ability to clearly communicate complex technical concepts
Proficient with BSD/Linux shell environments and scripting (bash, perl, python)
Experience operating Discovery processing tools and platforms (Relativity, Nuix, Reveal, Insight)
Experience with filesystem forensic toolkits (EnCase, FTK, Cellebrite)
Ability to use command-line text processing tools (grep, awk, sed) to manipulate data
Basic understanding of data encryption/decryption technologies and tools (PGP, GPG, S/MIME, FileVault)
Digital Forensic certification, diploma or degree or 5+ years of equivalent, hands-on forensics or legal/discovery experience
Demonstrated ability to identify, prioritize, and resolve issues quickly and effectively in a positive and practical manner
Interest in and ability to identify gaps, propose solutions, and take ownership of projects while balancing time, quality, cost, and risk
Ability to foster and facilitate teamwork by cultivating relationships, collaborating, and effectively communicating with teammates and cross-functional partners in the pursuit of team goals; shares information and supports others
We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.
There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.