Director, Volunteer & Community Engagement

At Feed the Children, we recognize the value of outstanding people, and we are looking for compassionate changemakers to join our team. We pride ourselves on cultivating a collaborative workplace where employees experience meaningful and rewarding employment and feel engaged in our mission to end childhood hunger. Our passionate team shares a deep sense of purpose, and we dream big to solve complex problems and create positive impact in communities in the U.S. and around the world.

Feed the Children is recognized by Candid with its Platinum Seal of Transparency and is accredited by the BBB Wise Giving Alliance. The organization has received a 4-star rating from Charity Navigator and is consistently recognized on the Forbes Top 100 Charities list.

We are currently in search of a Director of Volunteer & Community Engagement to join our Marketing & Communications team! The Director of Volunteer & Community Engagement is responsible for developing and leading Feed the Childrens volunteer and community engagement strategy to deepen relationships, expand brand awareness, cultivate advocates, and activate a movement of supporters around the mission of ending childhood hunger.

Reporting to the SVP of Marketing & Communications, this role leads the organizations volunteer engagement, community partnerships, ambassador strategy, and grassroots activation efforts. The Director serves as the architect of a scalable community engagement ecosystem that transforms volunteers, partners, and supporters into lifelong advocates, storytellers, donors, and brand ambassadors.

This position works cross-functionally with Marketing & Communications, U.S. Mission Impact, Corporate Partnerships, Fundraising, Digital, and Operations teams to ensure community engagement efforts contribute to organizational growth, mission impact, and brand equity.

The Director will oversee volunteer and community engagement staff, establish strategy and performance metrics, develop new engagement models, and create systems that support long-term supporter acquisition, retention, and advocacy. This position serves as a highly visible ambassador for Feed the Children and is responsible for advancing the organizations reputation and influence within communities nationwide.

Job Requirements:

Education

Bachelors degree in Marketing, Communications, Public Relations, Nonprofit Management, Community Development, Business, or related field required.

Experience

8-10+ years of experience in community engagement, volunteer engagement, nonprofit leadership, marketing, public relations, fundraising, advocacy, or related fields.

Demonstrated success developing and scaling community engagement programs.

Experience building partnerships with community, corporate, and nonprofit stakeholders.

Experience leading teams and managing organizational initiatives.

Experience using engagement strategies to drive awareness, advocacy, fundraising, or audience growth.

Strong understanding of brand building, relationship marketing, and supporter engagement.

Experience in nonprofit organizations preferred.

Proficiency in Microsoft Office Suite including Outlook, Word, Excel, PowerPoint, Teams and SharePoint required.

Any combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of this job may be considered.

Essential Job Functions:

Volunteer and Community Engagement Strategy & Leadership

• Develop and execute a comprehensive volunteer and community engagement strategy aligned with organizational priorities and the Brand Operations Plan.
• Lead the evolution of volunteer engagement into a broader ambassador and movement-building model.
• Establish annual goals, KPIs, and growth strategies for community engagement programs.
• Identify opportunities to expand community participation, advocacy, and brand visibility.
• Serve as internal subject matter expert on community engagement, volunteerism, ambassador programs, and grassroots activation.
• Build systems and processes that enable scalable growth across multiple markets and channels.

Volunteer & Ambassador Programs

• Provide strategic oversight of all volunteer engagement initiatives.
• Develop volunteer-to-ambassador pathways that deepen mission connection and long-term engagement.
• Create recognition, stewardship, and retention strategies that increase volunteer lifetime value.
• Establish and manage ambassador programs that empower volunteers and supporters to amplify Feed the Childrens mission within their communities and networks.
• Ensure volunteer experiences consistently reflect organizational values and brand standards.

Community Partnerships & External Relations

• Develop strategic relationships with community leaders, nonprofits, schools, faith-based organizations, service clubs, civic organizations, and corporate partners.
• Identify opportunities for collaborative initiatives that increase mission impact and community visibility.
• Represent Feed the Children at community events, conferences, coalitions, and public forums.
• Position Feed the Children as a trusted community partner and thought leader in the fight against childhood hunger.

Brand Advocacy & Movement Marketing

• Partner with Marketing & Communications to activate community members as storytellers, advocates, and ambassadors.
• Develop strategies that generate authentic community-driven content and engagement.
• Create opportunities for supporters to share their experiences and amplify organizational messaging.
• Support audience growth efforts through community-based engagement initiatives.
• Contribute to the development of a national movement marketing strategy that extends beyond traditional fundraising and awareness campaigns.

Supporter Cultivation & Growth

• Partner with Development and Corporate Partnerships teams to create volunteer-to-donor and volunteer-to-advocate pathways.
• Identify opportunities to increase supporter retention, engagement, and lifetime value.
• Develop strategies that connect community engagement activities with broader organizational growth objectives.
• Support cultivation efforts with corporate volunteer groups, sponsors, and strategic partners.

Measurement & Performance Management

• Establish and monitor performance metrics related to engagement, retention, advocacy, audience growth, and conversion.
• Develop dashboards and reporting systems that demonstrate impact and inform decision-making.
• Use data and insights to continuously optimize engagement strategies and participant experiences.
• Provide regular reports and recommendations to executive leadership.

Team Leadership

• Lead, coach, and develop community engagement staff.
• Foster a culture of innovation, accountability, collaboration, and continuous improvement.
• Establish clear priorities and performance expectations.
• Manage departmental budgets and resource allocation.

Establish an environment of high performance and continuous improvement that values learning, a commitment to quality, welcomes and encourages collaboration, and fosters both intra and inter-departmental dialogue and respect.

Model the type and level of behavior, professionalism and leadership that is in accordance with the values of the organization.

Perform other related duties as required.

About Feed the Children:

As a leading anti-hunger organization, Feed the Children is committed to ending childhood hunger. For children everywhere, we believe that having enough to eat is a fundamental right.

Feed the Children is a global movement focused on ending childhood hunger in the U.S. and around the world. Working alongside communities, we provide food, essentials, and opportunities to children and families who need them most so every child can survive and thrive.

We are committed to helping families experiencing hunger and hardship so children have what they need to stay healthy, learn, and grow. By uniting people and inspiring action, we work to create a world where no child goes to bed hungry. Compassion has no borders. We believe that every child deserves a chance to thrive.

Our Values:

We are driven by a shared sense of PURPOSE. At Feed the Children, our commitment to the mission is at the heart of what we do and fuels our collective impact in the communities where we serve.

We cannot achieve our bold vision without our talented PEOPLE. We are passionate about fostering a best-in-class workforce that is engaged, respected, and empowered to deliver results.

We believe in CURIOSITY and continued learning. Success requires a culture of discovery, curiosity and continued learning to expand our knowledge, seek new perspectives and challenge the status quo.

We know COLLABORATION is the only way to end childhood hunger. We cannot succeed alone. It will take all of us - our employees, donors, partners, volunteers - working together to accomplish our ambitious goals.

We DREAM big. When we work together, we collectively reimagine what is possible. We dream big to solve complex problems and create deep impact in communities around the world.

We VALUE every donor. We respect our donors' intentions and promote responsible stewardship of the resources they entrust to us.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Feed the Children is an equal opportunity employer. All qualified candidates will receive consideration for positions without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, political affiliation, pregnancy, military and/or veterans' status, genetic characteristics, marital status or any other considerations made unlawful by applicable state, federal, or local law. Feed the Children welcomes and encourages applications from persons with physical and mental disabilities and will make every effort to reasonably accommodate the needs of those persons. Additionally, Feed the Children strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. Feed the Children expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that Feed the Children work is carried out in honest and fair methods, in alignment with the Feed the Children safeguarding and associated policies.