St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
The Director, Student Services is responsible for creating and supporting a high-quality student life experience for all students at St. Luke''s College of Health Sciences. Creates, implements, and facilitates opportunities for co-curricular learning and student leadership development. Promotes proactive retention activities and student engagement. Functions as a student advocate by responding directly to student needs and issues affecting student well-being.
JOB DUTIES AND RESPONSIBILITIES:
Establishes the direction, goals, implementation strategies, and policies of the Office of Student Services.
Develops and markets student initiatives and programming that will promote high-quality student life experiences and holistic well-being.
Develops and implements a Learning Resource Center to provide academic support to students in addition to support offered by faulty.
Manages Complio ensuring that all students required documents are received and completed per policies (i.e. health assessment forms, child abuse clearance, fingerprinting, etc.).
Develops and implements programs to address students requests for learning and/or other forms of accommodation.
In Coordination with the Title IX Coordinator, addresses issues, events, and concerns related to prohibited conduct and/or Title IX policies and procedures.
Stays abreast of campus services, programs, resources, and other opportunities to aid in the retention of all students.
Directs students to resources, policies, and procedures to address personal or academic concerns.
Works with faculty, staff, and administration to address and respond to student concerns and needs.
Designs and coordinates a college-wide tutoring program.
PHYSICAL AND SENSORY REQUIREMENTS:
Sitting up to 6 hours a day. Standing up to 4 hours a day. Walking up to 4 hours a day. Continually use of fingers and hands to manipulate objects. Lift and carry objects up to 15 lbs. Must be able to perceive attributes of an object through touch. Must be able to hear as it relates to normal conversation and high/low frequencies. Must be able to see as it relates to general, near, far, color, peripheral and depth perception.
EDUCATION:
Masters Degree in related field preferred. Bachelors degree in related field required.
TRAINING AND EXPERIENCE:
Minimum of five years in higher education student Services position. Hands-on experience with a student information system (e.g., Jenzabar, SONIS, Banner, Salesforce) strongly preferred.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer.
St. Luke's University Health Network is a regional network of hospitals, physicians and other related organizations providing care primarily in Lehigh, Northampton, Monroe, Carbon, Schuylkill, Bucks, Montgomery and Berks counties in Pennsylvania and Warren County in New Jersey.
The Network provides services at more than 150 sites. St. Luke's University Health Network is comprised of six hospital sites. The Network includes:
Areas of exceptional medical expertise include:
St. Luke's offers an exceptional benefit plan for employees. Our values are reflected in all we do for patients, each other and the community:
Pride - We take pride in our accomplishments and in our organization.
Caring - We show consideration for others and their feelings. We treat others as we want to be treated.
Respect - We recognize the value, diversity and importance of each other, those we serve and the organization.
Accountability - We are responsible to make decisions and solve problems in a timely and effective manner.
Flexibility - We adapt to the changing needs and expectations of those we serve.
Teamwork - We work together to improve quality.
The mission of St. Luke's University Health Network is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.