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Job Description
JOB SUMMARY: STRATEGY & TRANSFORMATION OFFICE
Highmark Health is committed to fixing healthcare and solving the challenges facing our communities, such as improving individual health, increasing patient engagement, and making healthcare more affordable. The Strategy and Transformation Office is at the forefront of this mission, developing and executing innovative plans to achieve these goals through our Enterprise Strategy known as Living Health.
If youre a resilient strategic thinker, a strong experienced problem-solver, you are eager to challenge the status quo, and you are passionate about creating a healthier future for all, consider joining the Enterprise Strategy and Transformation Office. Youll be an integral part of the leadership team dedicated to making Living Health a reality.
As part of the Enterprise Strategy & Transformation Office, the incumbent will collaborate with the senior-most executives and stakeholders across the organization to assist in the development and improvement of key enterprise strategic initiatives and will work closely with STO VPs and EVP to set project office and team direction.
The Director largely is responsible for:
• Project leadership - lead a portfolio of strategy projects from end-to-end, including scoping the project, developing workplans, staffing workstreams, leading problem-solving and solutioning, developing materials, building client relationships, influencing leadership direction, and presenting results to executive leadership.
• People leadership - responsible for the development and growth of a small team of strategists, including ongoing performance management and mentorship.
• Office leadership - improving how we work as a team, creating actionable improvement plans, supporting general office management to ensure team effectiveness and satisfaction.
This position is based out of the Pittsburgh or Buffalo office with a minimum 3-day per week in-office requirement, Tuesday through Thursday.
ESSENTIAL RESPONSIBILITIES
Perform management responsibilities to include but are not limited to:
• Involved in hiring and termination decisions • Coaching and development • Rewards and recognition • Performance management and staff productivity
Plan, organize, staff, direct, and control the day-to-day operations of the department, develops and implements policies and programs as necessary, may have budgetary responsibility and authority.
Work with business and market owners to identify key business issues, apply the right analytical framework, develop solutions and recommendations, represent findings to stakeholders, and own the outcome.
Manage major strategy projects with the help of internal or external strategy consulting resources.
Supports Enterprise Strategy office in the development of overall Enterprise Focus 5 strategy portfolio and cross-enterprise strategies as needed.
Other duties as assigned or requested.
EDUCATION
Required: Bachelors Degree in Healthcare Administration, Finance, Economics, or related discipline.
Substitutions: None.
Preferred: Masters Degree in Business or Public Health.
EXPERIENCE
Required: 3-4 years of experience as a consultant, client-facing member of services business, or 4 years of strategy experience.
2 years of experience in a healthcare-related field, preferably inside a health or hospital system, or health plan.
3 years of experience in a management role.
Preferred: None.
LICENSES AND CERTIFICATIONS
Required: None.
Preferred: None.
SKILLS
• Understanding of the healthcare industry • Ability to solve complex conceptual and operational problems • Demonstrated ability to lead teams in problem-solving exercises • Strong quantitative and analytical skills • Demonstrated client relationship influencing and teamwork skills • Needs to be able to lead cross-functional, cross-BU teams in complex problem-solving exercises • Basic project management skills • Strong emotional intelligence with a servant leadership mindset • Commitment to self-development and the development of others • Language: Other than English: None • Travel Requirement: 0 - 25%
PHYSICAL MENTAL DEMANDS AND WORKING CONDITIONS
Position Type: Office-based
Teaches and trains others regularly.
Occasionally travels regularly from the office to various work sites or from site-to-site.
Rarely works primarily out-of-the-office selling products or services to employees.
Never: Physical work site required.
Lifting up to 10 pounds.
Constantly: Lifting 10 to 25 pounds.
Occasionally: Lifting 25 to 50 pounds.
Rarely: Disclaimer
The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement
This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Companys Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employees responsibility to comply with the companys Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org.
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Apply Job Details
Job category: Strategic Planning Corp Development Position Type: Full Time Posted: 2026-01-22T16:08:08.5296330000 Locations: Pittsburgh PA 15222 FAP 5th Avenue Place Line of Business: Entity Recruiter: Hiring Manager Experience Level: Req ID J274601
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Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org.
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Highmark provides millions of people with the security of quality health insurance
Our history of helping families and companies with their health insurance needs dates to the 1930s, when our predecessor companies were established to help Pennsylvania's residents pay for health care.
Highmark was created in 1996 by the consolidation of two Pennsylvania licensees of the Blue Cross and Blue Shield Association — Pennsylvania Blue Shield (now Highmark Blue Shield) and Blue Cross of Western Pennsylvania (now Highmark Blue Cross Blue Shield). We are now one of the largest health insurers in the United States.
Highmark's officers and board of directors set the company's strategic direction and corporate policies. They are guided by our mission, vision and values.