Director, Store Operations and Experience - Merchandise Presentation (Hybrid)

Kohl's Corp

Menomonee Falls, WI

JOB DETAILS
SKILLS
Adoption, Analysis Skills, Capital Project, Coaching, Continuous Improvement, Cross-Functional, Customer Experience, Interpersonal Skills, Leadership, Marketing, Marketing Plan, Merchandising, Microsoft Access Database, Microsoft Excel, Microsoft Word, Operations Planning, Organizational Skills, Process Improvement, Procurement Planning, Product Support, Product/Service Launch, Productivity Management, Retail Management, Return on Investment (ROI), Revenue Growth, Sales, Strategic Planning, Team Lead/Manager, Training/Teaching
LOCATION
Menomonee Falls, WI
POSTED
6 days ago

About the Role

In this role, you will lead the strategy, execution, and continuous improvement of merchandise presentation across all store formats. You will serve as a key partner to Merchandising, Planning, Store Operations, and Leadership to maximize sales productivity and brand differentiation. You will drive the implementation of enterprise priorities, ensuring they are translated into compelling, executable store experiences.

What You'll Do

  • Drive sales productivity and customer engagement through merchandise presentation and space planning within categories of ownership

  • Define the vision for merchandise presentation execution and translate strategies into actionable direction for all store formats

  • Establish presentation standards aligned with company sales, margin, and customer experience goals

  • Lead merchandising flow and adjacency work, choice count and capacity integrity within a category to optimize sales productivity and improve customer experience

  • Oversee planning and execution of merchandising focuses and key seasonal merchandising strategies within assigned categories

  • Lead the implementation of merchandise presentation strategies related to space planning

  • Manage the development and execution of floor plans and planograms to support new product launches and seasonal transitions

  • Drive change through leading the organization-wide adoption of digital merchandising and space planning tools

  • Lead, coach, and develop a high-performing team to drive continuous improvement

  • Drive cross-functional collaboration with Field leaders, Merchandising, Store Operations, Marketing and Technology to ensure seamless execution

  • Lead Merchandise Presentation capital projects within assigned categories for fixture enhancements and capacity maximization to yield measurable ROI

  • Additional tasks may be assigned

What Skills You Have

Required

  • 5+ years of experience managing a team

  • 7+ years in Buying, Planning, Marketing, Store Management or related professional experience

  • Strong interpersonal skills and ability to interact at all levels of the organization

  • Excellent analytical skills and the ability to analyze ROI

  • Strong organizational and planning skills

  • Knowledge and ability to work with systems such as Microsoft Word, Excel, Access and Project, along with internal systems

Preferred

  • Ability to train, develop, motivate and provide strong leadership to others

  • Strong delegatory skills

About the Company

K

Kohl's Corp

At Kohl's, our mission is to inspire and empower families to lead fulfilled lives. And there's no more rewarding job than that. Because it's not just about selling things. It's about letting customers know that the things that make their lives better are within their reach. We build great brands, launch new technologies to make shopping easier, contribute our time and dollars to improve the world we live in and dream up ways to empower our customers and Associates to create a life they love. Our Associates make a difference in the lives of our customers. Let us make a difference in yours. Welcome to Kohl's.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1962
WEBSITE
http://www.kohls.com