Agile Programming Methodologies, Artificial Intelligence (AI), Atlassian JIRA, Change Management, Coaching, Communication Skills, Computer Science, Continuous Improvement, Cross-Functional, Delivery Driving, Establish Priorities, Forecasting, Industry Standards, Information Architecture, Investment Analysis, Kanban, Leadership, Metrics, Microsoft Excel, Operational Support, People Management, Problem Solving Skills, Process Improvement, Product Engineering, Project/Program Management, Psychology, Release Management/Engineering, Return on Investment (ROI), Risk Analysis, Risk Management, Root Cause Analysis, Scrum Project Management and Software Development, ScrumMaster, Software Development, Software Development Lifecycle (SDLC), Tableau, Team Foundation Server (TFS), Team Lead/Manager, Time Management, Writing Skills