Director (Senior Managing Consultant), Services Business Development - Financial Institutions

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director (Senior Managing Consultant), Services Business Development - Financial Institutions

Mastercard Services delivers cutting-edge solutions across Business & Market Intelligence, Customer Acquisition & Engagement, Security Solutions, and Open Banking. Our team thinks big, moves fast, and partners with some of the world's most innovative companies - including large tech platforms, ecommerce leaders, media companies, fintechs, ERPs, processors, and program managers.

The Director, Services Business Development - U.S. Financial Institutions (USFI) plays a critical leadership role in accelerating Services growth across the segment. This leader partners closely with Sales and cross-functional stakeholders to expand existing relationships, develop new opportunities, and advance Mastercard's Services strategy with U.S. financial institutions.

Role & Responsibilities

The Director will both lead and actively contribute, serving as a hands-on commercial leader who sets direction while driving results. Key responsibilities include:

• Business Development & Growth • Identify, pursue, and close new Services opportunities with existing clients and prospects. • Lead complex, consultative sales cycles, including opportunity shaping, value articulation, deal structuring, and negotiation. • Maintain strong customer satisfaction by ensuring solutions deliver tangible, measurable impact.
• Client Engagement & Advisory • Engage senior client stakeholders to understand strategic priorities, pain points, and growth objectives. • Position Mastercard Services as a trusted partner by clearly demonstrating how our capabilities solve client challenges and unlock new value. • Build long-term, executive-level relationships across financial institutions.
• Strategy & Execution • Contribute to and execute the USFI Services sales strategy and priorities, in alignment with broader Mastercard Services objectives. • Partner closely with Sales, Product, Analytics, and Delivery teams to ensure seamless execution from sale through value realization. • Support the growth agenda of the USFI segment, reporting into senior USFI Services leadership.
• Leadership & Impact • Lead by example, fostering a high-performance, collaborative, and client-centric culture. • Drive accountability and rigor in pipeline management, forecasting, and execution. • Ultimately help the organization meet and exceed Services revenue and growth expectations.

Compensation and Benefits

National Salary Band (Regardless of Location): $174,000-$274,000

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization, and therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach.
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.