Director Security Services

Director, Security Services - - 29255 - UCLA Health

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Director, Security Services

General Information

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Work Location: Los Angeles, CA, USA

Onsite or Remote

Fully On-Site

Work Schedule

Monday - Friday, 8:00am - 5:00pm

Posted Date

03/17/2026

Salary Range: $116300 - 264600 Annually

Employment Type

2 - Staff: Career

Duration

indefinite

Job #

29169

Primary Duties and Responsibilities

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Serving at UCLA Health will give you the opportunity to use your specialized abilities to help improve the lives of our patients, their families, and your fellow UCLA Health team members. You'll provide critical support that makes healing happen. We'd love to have you join us.

As a key leader within Security Services, you will play a vital role in advancing a culture of safety, service excellence, and operational consistency across the UCLA Health system. The Security Services Department supports the safety and protection of all hospitals, ambulatory clinics, and administrative locations through 24/7 coverage, centralized alarm monitoring, incident response, access control management, and close coordination with law enforcement. This team is essential to patient experience, staff safety, asset protection, and regulatory compliance, ensuring a high-reliability approach to safety across every UCLA Health site.

Provides leadership and operational oversight for Security Services across the UCLA Health system, including all hospitals, ambulatory clinics, and administrative facilities. Manages daily security operations, supervises security personnel, and ensures a safe and secure environment for patients, visitors, staff, and providers. Oversees systemwide alarm monitoring, and departmental training programs. Develops, standardizes, and implements security policies, procedures, and performance standards across all UCLA Health locations. Serves as a key liaison to executive leadership, clinical departments, law enforcement agencies, regulatory bodies, and external partners. Ensures compliance with all applicable regulatory requirements and supports a culture of safety, service excellence, and continuous improvement throughout the health system.

Salary Range: $116,300 - $264,300 / annually

Job Qualifications

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• Bachelor's degree required.
• 5+ years of progressive experience in security operations, including healthcare or high‑risk environments.
• 7+ years of supervisory or management experience overseeing security personnel.
• Experience managing alarm monitoring systems, CCTV, and security systems.
• Experience developing policies, procedures, and training programs.
• Experience building and delivering training programs (e.g., IAHSS-aligned, emergency response, customer service).
• Experience analyzing incident reports, identifying trends, and implementing process improvements.
• Strong track record of driving team engagement, professionalism, and service excellence.
• Knowledge of access control systems, security technology, and equipment management.
• Experience collaborating with internal leadership, law enforcement, and external partners.

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

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