Director Risk Management

Risk Management DirectorThe Risk Management Director is responsible for the strategic oversight, execution, and continuous improvement of the company's insurance, claims, and enterprise risk management programs. This role leads the development and implementation of risk strategies, policies, and procedures designed to identify, assess, mitigate, and monitor risk exposure across the organization.The Director will partner closely with Safety, Legal, Finance, HR, Real Estate, operations leaders, third-party administrators, brokers, insurers, and other internal stakeholders to align risk management activities with business objectives. This role will lead enterprise-wide risk initiatives, support proactive risk mitigation planning, and provide insights to senior leadership to strengthen organizational resilience, reduce losses, and enhance risk-informed decision‑making.ResponsibilitiesInsurance Program ManagementOversee the procurement, renewal, and administration of all corporate insurance programs (e.g., Workers' Compensation, General Liability, Auto, Property, Cyber, D&O). This includes underwriting, claims management and safety/loss prevention.Partner with brokers, insurers, and internal leaders to evaluate coverage adequacy, emerging exposures, and opportunities to improve the company's total cost of risk.Enterprise Risk StrategyCollaborate with senior leaders and business owners to align risk mitigation plans with strategic priorities, operational objectives, and organizational risk appetite.Promote a proactive risk culture by helping leaders understand, own, and manage risks within their areas of responsibility.Claims OversightProvide leadership and direction for escalated claims management activities, including high‑severity Workers' Compensation and liability claims.Supervise the Risk Manager and ensure claims are managed consistently with best practices, internal expectations, and applicable regulatory requirements.Collaborate with Safety, Legal, HR, operations leaders, and third‑party administrators to improve claim outcomes, support return‑to‑work efforts, and reduce loss exposure.Vendor and TPA ManagementManage relationships with third‑party administrators, insurers, brokers, and legal counsel. Drive continuous improvement in vendor performance, claims handling, reporting accuracy, and risk management support.Cross‑Functional CollaborationPartner with internal stakeholders including the Safety team, HR, Legal, Finance, and Real Estate to ensure alignment on risk mitigation strategies, claims handling, and compliance with internal policies and external regulations.Data & AnalyticsAnalyze claims trends and risk exposures to inform decision‑making and recommend improvements to safety and loss control programs.Develop and implement quarterly metrics for measuring and communicating activity and progress to executive leaders.Compliance & GovernanceEnsure compliance with all applicable insurance regulations and internal policies. Maintain accurate records of risk-related expenses and exposures.Training & CommunicationLead training initiatives for business units on claims reporting, return‑to‑work programs, and risk awareness. Serve as a key advisor to senior leadership on risk‑related matters.Team DevelopmentDevelop and manage the Risk Management Team, including hiring, coaching, development, performance management, and ensuring team is meeting department objectives.QualificationsExperience Requirement10+ years leading risk management activities.Professional designations such as ARM, CPCU or CRM preferred.Knowledge, Skill and Ability RequirementsKnowledge of insurance contract language, insurance underwriting, and claims processing.Deep knowledge of casualty insurance, claims management, and multi‑state Workers' Compensation programs.Knowledge of OSHA and EPA regulations and potential risk involved.Ability to develop, implement and evaluate loss‑control programs.Strong verbal, written, analytical, and persuasive skills and ability to interact effectively with all levels of associates and management.Proficiency in RMIS platforms and Microsoft Office Suite (specifically Excel).Must be able to handle multiple projects and deal with varying deadlines.Equal Employment Opportunity StatementAcosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Include “Applicant Accommodation” in the subject of your email to expedite the request.#J-18808-Ljbffr