Accounting, Behavioral Health, Billing, Claims Management, Communication Skills, Continuous Improvement, Corrective Action, Credit and Collections, Cross-Functional, Diversity, English Language, Federal Laws and Regulations, Finance, Financial Analysis, Hair Styling, Healthcare, Healthcare Administration, Healthcare Reimbursement, Leadership, Maintain Compliance, Medical Organizations, Nonprofit, Organizational Skills, Payment Posting, Performance Analysis, Performance Management, Performance Metrics, Performance Tuning/Optimization, Process Improvement, Reporting Dashboards, Revenue Growth, Revenue Management, State Laws and Regulations, Third-Party Payer, Trend Analysis, User Interface/Experience (UI/UX)
Director of Revenue Cycle Management
Our client, an established nonprofit healthcare organization providing integrated medical, behavioral health, dental, and specialty services to underserved populations throughout a multi-site clinic network, is seeking a Director of Revenue Cycle Management to lead and continuously improve end-to-end patient revenue cycle operations. Strong leadership team, stable financial position, and mission-focused culture.
Location:
Marin County, CA. This position is on-site.
Job Description:
This role is responsible for driving revenue optimization, operational efficiency, compliance, and patient-friendly workflows across the organization. The ideal candidate is a hands-on leader with deep revenue cycle expertise, strong people-management skills, and a data-driven approach to performance improvement.
Responsibilities:
- Lead and optimize all aspects of the revenue cycle, including registration, eligibility, coding, billing, claims management, payment posting, denials, and collections
- Develop, implement, and maintain compliant revenue cycle policies, procedures, and systems to maximize revenue and reduce errors
- Partner cross-functionally with operations and front-office leadership to ensure effective front-end revenue cycle workflows and patient financial processes
- Monitor revenue cycle performance through KPIs, dashboards, and trend analysis; communicate findings and corrective actions to leadership
- Identify, prevent, and resolve denials, delayed payments, and underpayments through proactive process improvements
- Oversee contract performance and reimbursement optimization with third-party payers
- Ensure compliance with all applicable federal, state, and regulatory revenue cycle requirements
- Lead, develop, and hold accountable a high-performing revenue cycle team through clear goals, training, and performance metrics
- Implement systems, controls, and workflows to support productivity, accuracy, and compliance
- Drive a culture of continuous improvement, efficiency, and service orientation within the revenue cycle function
Requirements:
- Bachelor’s degree in Business, Finance, Accounting, Health Administration, or a related field (or equivalent experience)
- 5+ years of experience leading revenue cycle operations in a complex, multi-site environment
- Strong understanding of end-to-end patient revenue cycle functions
- Proven experience managing, developing, and scaling revenue cycle teams
- Data-driven mindset with experience using reporting and systems to improve performance
- Excellent communication, organizational, and stakeholder-management skills
Compensation:
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors, including but not limited to:
- The individual’s skill sets, experience, and training;
- Licensure and certifications;
- Office location and other geographic considerations;
- Other business and organizational needs.
With that said, as required by local law in geographies that require salary range disclosure, Vaco by Highspring notes that the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
c
Company Confidential
Vaco provides expert consulting, permanent placement, executive search and strategic staffing for companies around the world, in the areas of accounting, finance, technology, healthcare, operations, administration and more. As a premier talent solutions firm, Vaco connects people to their dream jobs and helps leading companies find talent to grow their business. Since its founding in 2002, Vaco has grown to more than 35 offices across the globe, 700+ employees, more than 3,000 consultants and $450M in revenue. Vaco has been named to Inc. magazine’s list of the fastest-growing private companies for past 11 years and is dedicated to developing long-term relationships, life-long careers and creative client solutions.