The Director of Retail Strategy will lead the development, execution, and optimization of strategic initiatives to enhance retail performance and drive growth. This role will focus on identifying trends, improving operational efficiencies, optimizing customer experiences, and delivering results aligned with company goals. The ideal candidate will possess strong analytical skills, a deep understanding of retail operations, and the ability to influence cross-functional teams.
ESSENTIAL JOB FUNCTIONS
Strategic Planning and Development Develop and implement innovative retail strategies to drive sales, customer engagement, and profitability. Conduct market research and analyze competitive trends to identify opportunities for growth. Partner with senior leadership to align retail strategies with company objectives.
Operational Excellence Collaborate with store operations, merchandising, and supply chain teams to improve operational efficiencies. Drive initiatives to enhance in-store and online customer experiences. Monitor and analyze key performance indicators (KPIs) to evaluate success and identify areas for improvement.
Leadership and Collaboration Lead cross-functional teams to execute strategic initiatives effectively. Mentor and develop team members, fostering a culture of innovation and continuous improvement. Communicate strategies and progress to stakeholders at all levels of the organization.
Data Analysis and Reporting Leverage data analytics to inform strategic decision-making. Prepare detailed reports and presentations on the impact of implemented strategies. Track industry trends and assess potential implications for the business.
Change Management Drive organizational change to support strategic goals. Champion new technologies and practices that enhance the retail environment.
SKILLS/EDUCATION/EXPERIENCE
Required: 7+ years of experience in retail strategy, operations, or related fields. Experience managing cross-functional teams and large-scale projects. Strong strategic thinking and problem-solving skills. Excellent presentation, communication and organizational skills. Broad automotive aftermarket experience. Good driving record with ability to travel internationally as required.
Desired: Deep understanding of retail operations, including brick-and-mortar and e-commerce. Proven track record of developing and executing successful retail strategies. Exceptional communication and leadership abilities. Proficiency in data analytics and business intelligence tools. College degree in related field. Bilingual English/Spanish.
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
It started with a father and son - Charles Francis "C.F." and Charles H. "Chub" O’Reilly. Together they had the courage and confidence to venture out on their own. Along with 11 others who shared the same desire to offer great customer service and auto parts availability, the doors of O’Reilly Automotive, Inc. opened on December 2, 1957.
Now, more than 61 years later, the 77,000-plus team members at O’Reilly Auto Parts are proud of the company’s achievements over the years.
During our early years, we focused on sales and slow and steady growth. At the end of our first year, sales totaled $700,000, and by 1961 volume reached $1.3 million. For the first seven years of operation, there was one store in Springfield, MO, until the second opened in July 1964. In March 1975, annual sales volume rose to $7 million and a 52,000 square-foot facility was built in Springfield for the O’Reilly/Ozark warehouse operation. By that time, the company had nine stores, all located in southwest Missouri.
The long range plans and stability of the company were solidified by a public offering of company stock in April 1993. Since that time, the Company has grown through new store and distribution center openings, as well as numerous mergers and acquisitions. O’Reilly currently operates stores in 47 states, including Alaska and Hawaii, and distribution centers in 27 locations.
Dramatic changes in technology, inventory control, facilities, and sheer size mark the O’Reilly growth and success story. But, it is our spirit of teamwork - how important it was then and how important it remains - that drives our performance. The company’s values and culture that started with the original 13 employee/owners remain evident and strong as we expand and develop Team O’Reilly.
We serve two distinct customer bases - the professional (installer) customers who provide auto repair services to their customers (DIFM - do it for me), and retail "walk-in" customers (DIY - do it yourself). Our dual-market strategy continues to differentiate us from the competition and is a major factor in our ongoing success. Depending on a store’s professional versus retail customer mix, more than 95 percent of our locations have team members dedicated to our professional customers, offering them separate counters, phone lines, and a delivery fleet that totals 18,455 vehicles. We also have a professional sales team, consisting of territory sales managers and in-store sales specialists, responsible for calling on our professional customers and building sound business partnerships to ensure O’Reilly is the First Call for their auto parts needs.